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Photo Seller – Slow loading going from image to image

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Slow loading going from image to image

Tagged: galleries, speed

  • This topic has 12 replies, 4 voices, and was last updated 9 years, 8 months ago by admin.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • September 18, 2014 at 10:51 am #11480
    spotlightstudios
    Member

    Loading single images seems to be taking a very long time – the site is constantly ‘waiting’ though I’m not sure what it is waiting for, surely there can’t be much demand on resources? I am just showing the image, not using a watermark. The image should load within a second but it is taking 6-8 seconds often regardless of my connection (150mb).

    Please advise,

    Kindest regards,

    Pete

    September 19, 2014 at 12:17 am #65540
    Peter
    Member

    Can you provide a link to that gallery you say is slow so I can take a look?

    December 2, 2014 at 10:11 am #65541
    spotlightstudios
    Member

    Hi – Appologies for the delay.

    Here is a link to one of the galleries: [http://rickdellphotography.co.uk/secure/] with password jen17

    Regards,

    Pete

    December 2, 2014 at 11:05 pm #65542
    Peter
    Member

    Your version of photo seller is quite old.

    Grab the current release and this should address the slow loading issue you are having:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    December 3, 2014 at 12:59 am #65543
    spotlightstudios
    Member

    I just updated and tested on a duplicate server (Version 1.6.5 – server ip is 212.48.71.222 if you want to force it and see for yourself) and it’s still the same – any idea what is causing the delay?

    Regards,

    Pete

    December 3, 2014 at 1:29 am #65544
    Peter
    Member

    Version 1.6.5

    That is not the latest. The latest version is at least 1.8.x.

    Are you sure you downloaded the latest?

    December 3, 2014 at 9:51 am #65545
    spotlightstudios
    Member

    Sorry – re-enabled the previous one.

    I’ve updated to 1.8.2 but now it won’t load a photo at all. It’ll show the grid view but nothing further.

    Regards,

    Pete

    December 3, 2014 at 11:23 am #65546
    Peter
    Member

    Please provide a link to the gallery which has the problem you describe above.

    December 3, 2014 at 1:41 pm #65547
    spotlightstudios
    Member

    The link is the same as before, but it is running on a different server (so that the live website does not go down) you can force the ip in your hosts or otherwise, see previous tickets.

    possibly it is conflicting with the theme somehow

    December 4, 2014 at 5:10 am #65548
    Peter
    Member

    I can’t seem to access the photo seller gallery page on the other server. You will need to provide a direct link to the gallery to save us from wasting time trying to figure out where it is.

    December 4, 2014 at 12:55 pm #65549
    spotlightstudios
    Member

    assuming your are running windows, if you add the following line:

    212.48.71.222 rickdellphotography.co.uk

    to the bottom of your hosts file (c:WindowsSystem32Driversetchosts) and refresh your webpage it will tell the computer to access the site using the alternative server.

    The link is still:

    [http://rickdellphotography.co.uk/secure/]

    with password jen17

    or

    [http://rickdellphotography.co.uk/secure/photogallery/gallery102/]

    with the problem on photos such as:

    [http://rickdellphotography.co.uk/secure/photogallery/photo_details/?gallery_id=102&image_id=56438&auth_key=d3Bwc19waG90b19hdXRob3JpemVk]

    Obviously I cannot switch the A records because then the website will go down.

    Regards,

    Pete

    August 27, 2015 at 1:30 am #65550
    alan gough
    Member

    Also experiencing really slow load times for images in galleries. Is there a way to upload 400 to 600 pixel low res files so that the plugin does not have to read the high res files, which I think must be part of the slow slow issue? Looking forward to a viable solution. Here is a link to one of the galleries where speed is an issue and crashing at the 6th

    image

    [http://a1stockphotovideo.com/photo_details-2/?gallery_id=4&image_id=110]

    I have read in the forum that some templates load a little faster, which template loads fastest, and why??

    August 27, 2015 at 3:14 am #65551
    admin
    Keymaster

    The templates that uses a small thumbnail will load faster (because the images it is loading are small).

    The load times really depend on how large your images are and how many of them you have on the page, how powerful your server is to process the image watermarking and so on.

    For example, template 1, 2, 3 uses smaller thumbnail images for the gallery page. So naturally those images download quicker and hence the page loads quicker. Template 9 and 10 uses the full size images (for a nice lightbox preview). If are going to have 100 of those 2MB images in that gallery, it will take a few seconds to download and it will load slow. We have got all kinds of different templates. So try the different ones and see what works for you.

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