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Sign In required verbiage page location – not readable

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Sign In required verbiage page location – not readable

  • This topic has 5 replies, 3 voices, and was last updated 5 years, 4 months ago by cryptotaxfixer.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 6, 2019 at 12:56 pm #15395
    cryptotaxfixer

    Hi. I’ve noticed that if a site visitor goes to a member protected page and is not logged in, the verbiage and links that say ‘Please sign in… or sign up today…’ is all the way at the top of the page and partially behind our top menu header. It’s hardly visible and you can’t click on the links. I have a screenshot if you let me know how I can send that. How can I get this verbiage to be further down the page and visible?

    Here’s one such page: cryptotaxaudit.com/member-login/open-a-crypto-audit-defense-case/

    Thanks.

    December 7, 2019 at 5:04 am #80171
    wzp
    Moderator

    That seems like a theme conflict. Have you done the following test?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    You can use PicPaste+ to post your screenshot, and then provide the link:

    https://www.picpasteplus.com/

    Alternatively, you can provide a Dropbox shared link.

    I visited the link you posted; but could not “see” what problem you were referring to.

    January 7, 2020 at 2:40 pm #80172
    cryptotaxfixer

    Hi. Sorry to not answer for so long. We still have this issue. I tried using the PicPaste and it seems to show nothing: picpasteplus.com/index.php?action=list&folder=&image=000000000000[CTA%20Member%20Login].txt

    If you go to the link you should be able to see that the area saying you have to log in is hardly visible because it’s behind the logo and top header: cryptotaxaudit.com/member-login/open-a-crypto-audit-defense-case/

    It seems like it is conflicting with the theme (DIVI visual builder), but even then isn’t there something that can be done to fix this?

    January 8, 2020 at 10:02 pm #80173
    wzp
    Moderator

    Based on all the other customization that you have for DIVI, it can be problematic sometimes. Please refer to this previous thread for the gory details:

    https://support.tipsandtricks-hq.com/forums/topic/wp-affiliate-divi-theme-total-breakdown

    January 9, 2020 at 1:17 am #80174
    admin
    Keymaster

    The HTML looks messed up on that page. Your main content area seems to be going all the way to the top (behind the header and logo area).

    Maybe try the following CSS tweak to put some maring so your main content sits below the header area.

    div#main-content {

    margin-top: 150px;

    }

    January 24, 2020 at 11:25 am #80175
    cryptotaxfixer

    Hi! That coding affected all the pages, but I was able to finally inspect the login message and saw the code so I could add some CSS for that and it worked great!

    Here’s the code: .eMember_protected_message_default {margin-top: 200px !important;}

    This way it’s not affecting the header on all pages. Thank you for the help!

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