June 9, 2017 at 4:57 pm #14302lizartoMember
I have the latest WP installed. PHP version 5.4.19 (I know, we are updating very soon…)
When I installed the WP Affiliated plug-in, most features within the site went haywire: The full width image slider did not work, formatting of most text was gone. Lots of white space! A completely different website emerged.
As I am not the original creator of this site, I had some very scary minutes. I even made a deal with God. And then I googled and found out that I just had to deactivate the plug-ins. Luckily that worked. I just owe God some favors….
So now I am thinking that this plug-in that I just talked my client into is not going to work at all with Divi (Elegant Themes). Is this your experience?
If so, we need to shop around. I hope there is a refund policy.
LizJune 9, 2017 at 5:46 pm #75829
Here is the reason “why” you are having problems:
The Divi theme has several vertical integration components; such as eCommerce (aka “Shop”), that blur/cross-over/violate the plugin & theme design differences, discussed in the System Integration article.
As a “specialty theme,” you may be hard pressed to find other properly designed plugins that do not also conflict with the Divi theme. If after careful consideration, you decide to pursue a refund, please use our official contact form; and the appropriate person will contact you:June 9, 2017 at 6:53 pm #75830lizartoMember
Thank you – WZP — quite a fast response!
Alas, I am a bit new WordPress, and appreciated the article.
I wonder if it is possible to keep Divi if we knew which features to eliminate or supply in another manner. This is a new website that my client is still paying for, so we are not ready for a re-design. And yet she need affiliate functionality. (She should have started there, right?Lesson learned…)
For instance, you mentioned the eCommerce “Shop.” We are using WooCommerce, which is not the same, right?
It also makes me wonder if we can use a different, compatible theme for the product/shop/cart pages…but then I think WP Affiliate would still mess with the formatting on the Divi pages?
Do you think there is a chance that some of this would clear up with the upgrade in PHP?
Yes, I am clearly in over my head.
Thank you for your insights and wisdom.
LIzard on a Learning CurveJune 9, 2017 at 7:36 pm #75831
Google has indexed quite a number of Divi theme and WooCommerce conflict threads:
It will be difficult to determine if the issue is actually being caused by an Affiliate Platform & Divi theme conflict; or if the presence of Affiliate Platform merely triggered a WooCommerce & Divi theme conflict that was… “just waiting to happen.”
If you are hopelessly “in love” with your theme; have you considered asking ElegantThemes or a competent programmer, if they could do some kind of “code lobotomy” on Divi to remove all of the “Shop” functionality AND code?July 21, 2018 at 3:58 pm #75832rastarmanMember
Following and reading all the links provided above, as well as the additional links regarding Divi contained therein, is certainly a sobering experience.
Divi’s response to others who have had the same problem using WP eStore plugin is basically “plugin conflicts are not our problem.” They do however have their noses far up the butt of Woo Commerce for obvious reasons. Thinking back on the far-too-frequent “feature updates” of their theme, conflicts with Woo Commerce features have been common, but since Woo is the giant in the game, Elegant Themes eventually deals with them.
Thanks for opening my eyes.
Although the problem is apparently endemic to Divi, is there any possibility that you folks might find a fix, or are the years and money I’ve invested in Divi down the toilet, and I need to look for another WordPress builder. I don’t need crazy cutting edge design elements as much as I need functionality.
Do you recommend any options for builders? I’ve been giving Elementor a close look lately, and may try out their free or 1-site license on my staging site. Thanks again.July 21, 2018 at 6:57 pm #75833
I’ve been giving Elementor a close look lately, and may try out their free or 1-site license on my staging site.
“Free” is good. Setup a test site and try it out.July 24, 2018 at 4:29 pm #75834rastarmanMember
Based on the information I received from T&T HQ, I posted a detailed and strong post in their help forum, citing information I received here, and deflecting their contention that the issue “is a 3rd party plugin” problem, and thus not their responsibility. I pointed out that they have frequent and numerous issues with Woo Commerce after one of their far-too-frequent “feature updates,” and they never say “Sorry, a
Woo Commerce issue.” Yeah, I get it, Woo is the 800 lb. skunk in the room. But the fact that Woo is so often affected seems to validate your remarks about “vertical integration” above.
Divi released an update yesterday that has resolved the conflict between the eStore and the Divi Visual Builder.
I posted my final remarks today on the Elegant Themes website and noted that I have been using WP estore since I built the site, and in over 3 years have had only one small hiccup, and further, received very useful information about customizing various aspects of the plugin, received in a very clear and timely manner. Basically, I posted a blatant promotion for your plugin[‘s benefits over those of Woo.
If you notice a sudden unexpected surge in sales of the eStore plugin, feel free to send me money. I am not yet set up as an Affiliate, but plan to do so at the earliest chance.
Thanks to you all for great products and great support.July 24, 2018 at 5:09 pm #75835
Your enthusiasm and support for our products is much appreciated… especially when it comes to standing up to “the 800 lb skunk (LOL).”
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