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Items won't add to cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Items won't add to cart

Tagged: shopping cart problem

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 3 months ago by moonliner.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 10, 2012 at 9:01 pm #5801
    moonliner
    Member

    I installed WP eStore fine, everything worked fine, shopping cart showed, tested good to PayPal. Added additional products, now clicking “add to cart” does not add items to the cart, even on same original test products. Cart stays empty.

    Page that store is on is:

    http://renoukefest.com/store

    I have done nothing since installing and populating store. No plugin changes, theme changes, updates, etc. Just installed eStore, tested successfully, added products, now not working.

    Could this be a license issue? I purchased the eStore about a year ago and am moving it to a new site. Is there a number of products limitation because I haven’t somehow connected it with my license?

    March 10, 2012 at 11:39 pm #42946
    Peter
    Member

    Hi,

    Since your eStore version is fairly outdated please load the latest version by following the instructions here, and if there’s still a problem we’ll take it from there:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    March 11, 2012 at 1:41 am #42947
    moonliner
    Member

    Updated to Version v6.5.1. Still same problem. email if you need to log into my WP I’ll make a user for you.

    March 11, 2012 at 4:42 am #42948
    Peter
    Member

    Hi,

    You say that you’ve moved eStore to a new site – is this a completely different WordPress installation or have you migrated an existing site to another host provider?

    If it’s a completely different WP install, have you ensured that you’ve configured it correctly?

    ie, have you added a cart somewhere on the page such as the sidebar widgets or on the page using a shortcode (I can’t see a shopping cart shortcode on your site)?

    [wp_eStore_cart_when_not_empty]

    March 11, 2012 at 2:03 pm #42949
    moonliner
    Member

    FIXED: I decided to add a new page and paste the existing code there and the page cart now works. (Yes the short codes were there). Must have been a bug on that specific page!

    Thanks for your attention!

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