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[Resolved] Shipping Option won’t update the total amount

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Shipping Option won’t update the total amount

Tagged: shipping option

  • This topic has 8 replies, 3 voices, and was last updated 4 years, 5 months ago by admin.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 20, 2020 at 8:12 am #82017
    richgrace2s
    Spectator

    Hi Support,

    I set up the shipping option in the Checkout page with a variation shipping with code:

    Amount|$5|$10|$20

    It does show up in the checkout page, but after I clicked the “Update” button, it won’t update the total amount in the cart…

    I tried to add a [wp_eStore_order_summary] below the shopping cart, it doesn’t show the shipping amount either.

    How should I do it?
    Thanks,
    Simon

    November 20, 2020 at 8:42 pm #82024
    wzp
    Moderator

    It does show up in the checkout page, but after I clicked the “Update” button, it won’t update the total amount in the cart…

    Are you using any page caching plugins?

    November 21, 2020 at 7:25 am #82027
    richgrace2s
    Spectator

    Yes, I am using WP Fastest Cache plugin. But the problem still exists after I clear all the caches and even deactivated the plugin.

    Simon

    November 21, 2020 at 12:53 pm #82030
    wzp
    Moderator

    “Officially,” we only support WP Super Cache and W3 Total Cache. Please see if you can configure your preferred caching plugin, to behave in the same manner as the ones mentioned.

    November 21, 2020 at 1:07 pm #82031
    richgrace2s
    Spectator

    Well, I mentioned that even after I deactivated the Fastest Cache plugin, the final amount doesn’t show up. But I will try to set it up according the settings of WP Super Cache..Will update with result..

    Is there any other reason for not showing the final amount with shipping?

    Simon

    November 21, 2020 at 4:36 pm #82034
    admin
    Keymaster

    Remember to empty the cached pages (from the caching plugin in question) before you deactivate the caching plugin. The cached pages can still be served even if the caching plugin is deactivated. Then try the test again.

    November 21, 2020 at 7:05 pm #82037
    richgrace2s
    Spectator

    Thank you Admin~

    I tried again, it still doesn’t work. Now I clear All the caches, and deactivated the plugin. It still doesn’t work….

    Not sure why…Still need help~
    Simon

    November 23, 2020 at 4:26 pm #82045
    admin
    Keymaster

    I will take a look at your setup to see what I can find. I have sent you an email for it.

    November 28, 2020 at 5:33 pm #82070
    admin
    Keymaster

    Your shipping variation configuration was wrong. The variation needs to be entered exactly in the format shown in the following documentation (otherwise it won’t work):

    WP eStore Shipping Variation

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