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Photo Seller – Shipping not displayed in Cart

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Shipping not displayed in Cart

Tagged: shipping, shipping cost

  • This topic has 9 replies, 4 voices, and was last updated 8 years, 1 month ago by Peter.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 10, 2013 at 12:45 am #9825
    jebernier
    Member

    When looking at my Cart, shipping is not added until someone selects a country and clicks the CACULATE SHIPPING button. If they don’t do this no shipping is added when they checkout in PayPal. Basically, they can avoid paying shipping.

    Basically, I want flat rate shipping ($4.95) on anywhere in the US only. I do not ship international. IS there a way to configure this to automatically show in the cart?

    Thanks-in-Advance,

    John

    October 10, 2013 at 10:37 pm #58267
    admin
    Keymaster

    Hi John, You can apply different flat rate shipping for local or international. Which is why the cart asks for the country so it knows which one to charge to this customers. It shouldn’t allow the customer to checkout until they have selected a country and the shipping is applied to the cart (I will look into that).

    You want to be able to configure a flat shipping that will be charged regardless of the customer’s country?.

    What version of the plugin are you using?

    October 15, 2013 at 5:37 pm #58268
    jebernier
    Member

    Basically, I only want to ship in the US.

    PlugIn Version 1.3.9

    Thanks

    October 16, 2013 at 12:06 am #58269
    Peter
    Member

    Hi John, We did some tweaks to the shipping functionality last week so that the plugin will automatically apply the shipping to your home country first without having to click anything.

    March 24, 2017 at 12:36 am #58270
    jpfeifer14
    Member

    I have a later version of the plug in (2.1.8) and have the same issue. It is in fact possible for the customer to complete checkout without paying for shipping if they dont click the “calculate shipping” button. If they instead go directly to checkout, shipping is not applied.

    March 24, 2017 at 1:21 am #58271
    Peter
    Member

    Can you please grab a fresh version of the plugin and then try your shipping scenario again?

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Let me know if you still see the same behaviour and we will take it from there.

    March 24, 2017 at 5:58 am #58272
    jpfeifer14
    Member

    It appears that after updating the plug in, customers can still bypass shipping charges by not clicking on the “Calculate Shipping” button.

    March 25, 2017 at 12:29 am #58273
    admin
    Keymaster

    Please post a link to the page where you have the add to cart button so we can go there and inspect the behavior.

    April 4, 2017 at 1:08 am #58274
    jpfeifer14
    Member

    http://jonathanpfeifer.com/?page_id=6417&gallery_id=2&image_id=6454&image_name=Lake-Conway-Pier

    April 4, 2017 at 1:40 am #58275
    Peter
    Member

    I will send you an email so we can take a closer look.

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