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Sales/commissions not showing on direct Paypal button integration

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Sales/commissions not showing on direct Paypal button integration

Tagged: sales not showing

  • This topic has 4 replies, 2 voices, and was last updated 6 years, 6 months ago by mal129.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 12, 2018 at 7:26 am #15239
    mal129
    Member

    I am using the direct Paypal button with WP Affiliate integration as documented here https://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168

    I am using Option 1. The debug log shows the sales as made, but Referral details are not.

    [12/12/2018 6:47 AM] – SUCCESS :PayPal PDT detected – checking if commission need to be tracked…

    [12/12/2018 6:47 AM] – SUCCESS :PDT tracking is enabled on this site. Validating the PDT.

    [12/12/2018 6:47 AM] – SUCCESS :PDT validation success!

    [12/12/2018 6:47 AM] – SUCCESS :Calling process PDT function.

    [12/12/2018 6:47 AM] – SUCCESS :Referrer: , Sale Amount: 1, Transaction ID: 1LN30403588448703, Item ID: , Buyer Email: kanjxxxxxxx@gmail.com, Custom Commission Rate:

    The click is recorded, but not sales/comm data. Please advise, thanks.

    December 13, 2018 at 1:50 am #78903
    admin
    Keymaster

    The referrer value looks to be empty. Please provide the following details so I can inspect more:

    1) A link to your landing page in question (where you have the payment button)

    2) The affiliate link that you are using to test

    3) A link to your thank you page (where the visitor is landing after PayPal).

    December 13, 2018 at 2:43 am #78904
    mal129
    Member

    1) helpinghandinternetmarketing.com/ – The “Buy Now” link is at the very bottom of the page.

    2) helpinghandinternetmarketing.com/?ap_id=test

    3) wdmmedia.info/hhmarketing/thank-you-for-your-order/

    December 14, 2018 at 2:07 am #78905
    admin
    Keymaster

    Looks like those are completely two DIFFERENT domains. WordPress plugins work within the install where it is active.

    It’s like you installed a plugin on domain A and now expecting that plugin plugin to do tasks on domain B.

    Please read the following posts so you have a better understanding on this subject:

    WP Affiliate plus multiple domains

    https://support.tipsandtricks-hq.com/forums/topic/selling-across-different-domains

    December 15, 2018 at 11:05 am #78906
    mal129
    Member

    I changed it so it is all the same domain, and it worked.

    Thanks for all your help!

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