Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Sales/commissions not showing on direct Paypal button integration
Tagged: sales not showing
- This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago by
mal129.
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December 12, 2018 at 7:26 am #15239
mal129
MemberI am using the direct Paypal button with WP Affiliate integration as documented here https://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168
I am using Option 1. The debug log shows the sales as made, but Referral details are not.
[12/12/2018 6:47 AM] – SUCCESS :PayPal PDT detected – checking if commission need to be tracked…
[12/12/2018 6:47 AM] – SUCCESS :PDT tracking is enabled on this site. Validating the PDT.
[12/12/2018 6:47 AM] – SUCCESS :PDT validation success!
[12/12/2018 6:47 AM] – SUCCESS :Calling process PDT function.
[12/12/2018 6:47 AM] – SUCCESS :Referrer: , Sale Amount: 1, Transaction ID: 1LN30403588448703, Item ID: , Buyer Email: kanjxxxxxxx@gmail.com, Custom Commission Rate:
The click is recorded, but not sales/comm data. Please advise, thanks.
December 13, 2018 at 1:50 am #78903admin
KeymasterThe referrer value looks to be empty. Please provide the following details so I can inspect more:
1) A link to your landing page in question (where you have the payment button)
2) The affiliate link that you are using to test
3) A link to your thank you page (where the visitor is landing after PayPal).
December 13, 2018 at 2:43 am #78904mal129
Member1) helpinghandinternetmarketing.com/ – The “Buy Now” link is at the very bottom of the page.
2) helpinghandinternetmarketing.com/?ap_id=test
3) wdmmedia.info/hhmarketing/thank-you-for-your-order/
December 14, 2018 at 2:07 am #78905admin
KeymasterLooks like those are completely two DIFFERENT domains. WordPress plugins work within the install where it is active.
It’s like you installed a plugin on domain A and now expecting that plugin plugin to do tasks on domain B.
Please read the following posts so you have a better understanding on this subject:
https://support.tipsandtricks-hq.com/forums/topic/selling-across-different-domains
December 15, 2018 at 11:05 am #78906mal129
MemberI changed it so it is all the same domain, and it worked.
Thanks for all your help!
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