Sales and customers not recording and emails not sending.

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January 28, 2012 at 8:41 pm #5414

studioc5
Member

My thank you page is working but the sales are not showing up in the admin, the customers are not being recorded, and no emails are being set out to buyer or administration, I have PDT on paypal set up correctly and code put in admin. I even tried installing the smtp plugin for wordpress to get emails to work. I cant get the system to recognize sales.

January 29, 2012 at 5:27 am #41340

admin
Keymaster

Do a test transaction with debug option enabled then share the content of the debug file (make sure to reset it before doing the test). This post will help:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Here is a similar post with another user with this issue:

https://support.tipsandtricks-hq.com/forums/topic/running-out-of-options-customer-sale-not-registering-and-emails-not-sending
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