s2member with wp affiliate is not tracking sales

[dianabauman]

Hello,

I’m currently using s2 member and wp affiliate. For some reason, the affilate sales are not being tracked. I’ve read through the directions and thought I had everything set up correctly, but it’s still not tracking.

[www.spain-in-iowa.com/menuplan]

Can someone help me trouble shoot?

I’d appreciate any help I can get!

Thanks so much!

Diana

[admin]

Hi Diana, Please go through the points mentioned in the following post and try to give us a few more details:

https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

[dianabauman]

Okay

1. landing page: [http://spain-in-iowa.com/menuplan/my-membership-options-page/]

2. What are you using to handle the eCommerce/sale side of things? I’m using Paypal with buttons made from s2member

3. Which integration you are using: http://www.tipsandtricks-hq.com/wordpress-affiliate/integrating-s2member-plugin-with-the-wp-affiliate-software-368

4. I enabled the debug but wasn’t able to view the files:

[http://spain-in-iowa.com/menuplan/wp-content/plugins/wp-affiliate-platform/wp_affiliate_debug.log]

5. What version of the plugin are you using? WP Affiliate Platform Settings v 5.4.9

I’m wondering if you could help me with a rundown of the settings. I think I have to have something set wrong.

For example, Do I need to have this checked – Enable 3rd Party Cart Integration:? It’s currently not checked

Thanks so much!

Diana

[admin]

Hi Diana, Thank you for sharing the details. Everything looks good as far as what you shared. The only thing that is missing is verifying that step 3 for the following documentation was done correctly:

http://www.tipsandtricks-hq.com/wordpress-affiliate/integrating-s2member-plugin-with-the-wp-affiliate-software-368

I have sent you an email to get access to the site so I can check that and get to the bottom of this.

Update :The information explained in step 3 of the documentation wasn’t in place. I have corrected this in your site now so it should work correctly.

[Author]

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