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Reminder e-mail fields are not showing the field content

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Reminder e-mail fields are not showing the field content

Tagged: e-mail field token, no name shown

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 8 months ago by acekin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 13, 2013 at 4:58 pm #9476
    acekin
    Participant

    I have just received a reminder from eMember that my membership was expiring in 10 days. The message body included field tokens rather than field contents as:

    Hi {first_name} {last_name},

    I would like to know how to make sure that the field tokens are substituted with the contents of the fields they represent. In the e-mail settings of eMember plugin the e-mail field shows:

    ============

    Hi {first_name} {last_name},

    Your PSRI membership will expire in 10 days.

    =============

    and the message is sent to the right recipient but without the first and last names being inserted into the e-mail.

    Thanks,

    Cemal

    August 13, 2013 at 11:46 pm #57139
    admin
    Keymaster

    https://support.tipsandtricks-hq.com/forums/topic/wp-emember-type-of-emails-where-email-tagsshortcodes-wont-work

    August 19, 2013 at 3:50 am #57140
    acekin
    Participant

    Thank you. I guess there is no optional workaround this limitation.

    Cemal

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