Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember F.A.Q/Instructions › WP eMember – Type of Emails Where Email Tags/Shortcodes Won't Work
- This topic has 9 replies, 7 voices, and was last updated 5 years, 6 months ago by Greg_Salyer_13.
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October 28, 2012 at 2:52 am #7766adminKeymaster
The following emails sent from eMember are sent in batches every night for performance reasons. This works out better if you have a lot of members (over time you will have a lot of users).
1) Account expiry email notification (if you are using this feature)
2) Auto upgrade email notification (if you are using this feature)
The usual email tag filtering is not performed on these emails as the same email message is sent to many users in one go.
So for these emails use an email message/body that is generic and applies to any user. Don’t use personalized email shortcodes/tags like {first_name} in these email messages.
November 13, 2012 at 9:10 pm #50824julienfontaineMemberDo you think apply the option tags such as {first_name} soon ? In my case, if you can apply this feature to “Send a Notification to the User”, that would be awesome
November 14, 2012 at 4:29 am #50825adminKeymasterThe “Send a Notification to the User” email is something you send manually to each user when you edit their profile, so an email filtering tag is usually not required as you can specify all the details in the email.
Anyway, We have added the option to use email tags in the “Send a Notification to the User” email too.
Here is a reference for what email tags are usable:
https://support.tipsandtricks-hq.com/forums/topic/wp-emember-email-tags-reference-list-of-email-tags
February 8, 2014 at 6:54 am #50826mbaseSpectatorJust thought that I should share this.
I found another email that is not able to use the personalized email tags/shortcodes.
1) Account expiry email notification (if you are using this feature)
2) Auto upgrade email notification (if you are using this feature)
3) Account upgrade notification (if the account is upgraded using eStore)
This third Account Upgrade email is different from the Auto Upgrade email mentioned 2nd in the list.
I did a Google search and found this page with the explanation – thanks.
February 8, 2014 at 3:17 pm #50827wzpModeratorthat’s because all of those email types count as “batch messages.” The email tags will only work for messages that are immediately sent, after an IPN is received.
August 28, 2014 at 11:16 pm #50828adminKeymasterThe following post has the list:
https://support.tipsandtricks-hq.com/forums/topic/wp-emember-email-tags-reference-list-of-email-tags
November 17, 2014 at 1:53 am #50829angie01MemberWill these email tags work for the Thank You letter?
November 17, 2014 at 4:56 pm #50830wzpModeratorYes.
For eMember, the list of email tags is:
https://support.tipsandtricks-hq.com/forums/topic/wp-emember-email-tags-reference-list-of-email-tags
For eStore, the list of email tags is:
February 28, 2017 at 8:18 pm #50831jharriesMemberGood Morning,
While I totally get why you decided not to use Tags in membership renewal emails, I’m wondering if it might not be time to revisit the decision? Here’s my thoughts:
First, in these days of phishing attacks people are being told to be suspicious of generic emails that do not include their name and specific information, such as their member type. I think a lot of people have got to the point that they just stop reading if the mail is not personalized.
Second, having now run a member site for some three years, I think that a good renewal rate is the probably the biggest success driver in the business, and personalized emails just sell better. It would also be good it we could use the membership type tag to say: “your one year membership has just expired”.
Third, these days with more powerful servers, would the performance hit be that bad? After all, even for our some 3000+ members we are only going to be sending say half a dozen emails a night.
Right now we are doing renewals mails with Mailchimp, but it’s far from elegant since we have to do manual transfer of data from WPEM to make it work well.
Anyway, if you would consider it, I would be happy to pay for it.
Best Regards
John
PS One thing, sort of related, that I thought you might find interesting: We have moved our email delivery rate up to 99% by moving to Mandrill rather than letting the WP emailer handle it. Pretty much solved all registration delivery link problems. So the above suggested change coupled with Mandrill could really increase our revenues. (Thanks to Rahul who first suggested we get off WP emailing).
June 3, 2019 at 9:32 pm #50832Greg_Salyer_13Member -
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