Tips and Tricks HQ Support Portal › Forums › WP eMember › registration problems
Tagged: email, Register, registration, Registration Page
- This topic has 18 replies, 6 voices, and was last updated 10 years, 1 month ago by admin.
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August 22, 2011 at 11:59 pm #4130mylnMember
Hi,
I am using the latest version of eMember and I am having a problem with the registration page. A new user makes a purchase and the email with the registration link is send correctly. When the user fills the username and password and clicks the REGISTER button (in the registration page) I get in RED the following at the top of the page and nothing happens.
Username:
Email:
Password:
Any ideas as to why I get this behavior?
Thanks in advance
August 23, 2011 at 1:14 am #35778adminKeymasterPlease post a link to your registration page. What exact version of eMember do you have installed?
August 23, 2011 at 8:39 am #35779mylnMemberHi,
Thanks for the reply.
To reach the registration page you need first to make a purchase through paypal so if I post the link here you won’t be able to see it. You can see a screenshot of the error here :http://goo.gl/RpjlZ
I tried different thinks like disabling items from the settings, removing the protection from the registration page, enabling debugging to see if I get any errors but could not find anything that maybe causing this problem.
I have installed Wp eMember v6.9.7
Thanks again
August 23, 2011 at 8:59 am #35780adminKeymasterI actually need to be able to see the HTML source to determine the cause. There are two options
1) You can temporarily enable free membership so I can check the registration page
or
2) You can create a test page and place a shortcode to create a back door registration form for me to see. This page will explain more (check the back door registration form section):
http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-miscellaneous-tweaks-248
August 23, 2011 at 9:20 am #35781mylnMemberAugust 23, 2011 at 9:35 am #35782adminKeymasterThank you. You can disable the free membership now. I don’t see anything weird in the HTML code. I have sent you an email to get site access so I can check the PHP code of the plugin to see where those 3 lines are coming from.
August 23, 2011 at 10:02 am #35783mylnMemberdone
August 23, 2011 at 11:43 am #35784adminKeymasterThe last build of eMember seem to have a minor validation glitch which caused this issue. We have reverted the eMember build to the last stable build (v5.9.5) where it should be working correctly. If anyone else is seeing this exact issue please get another build of eMember from here and you should be fine:
August 23, 2011 at 3:17 pm #35785cflyrunMemberJust FYI I tried to manually register a member this AM and had this problem as well. Will be downgrading til the next update.
Daisy
August 24, 2011 at 12:23 am #35786adminKeymasterUploaded a new build where we addressed this validation issue.
February 8, 2012 at 9:59 pm #35787efigueraMemberAdmin please state Uploaded what new build? What version of emember. I have 6.3.5 and I am having the same issue. After user goes to registration link from email and inputs new username and password nothing happens. I look at members and they appear but with no username.
February 8, 2012 at 10:17 pm #35788PeterMemberHi,
Your version is old.
Just follow the instructions here to get the latest version:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
October 2, 2014 at 10:17 pm #35789DWinklerMemberHello I have been trying to register through my site for my free level; however, It does not work. After I click submit I stay on the registration page and the password disappears. However, I don’t get an error message.
Here is my link
[http://winklerinvestorgroup.com/join-us/registration/]
October 2, 2014 at 11:43 pm #35790adminKeymasterPlease uncheck the “Free Members Must Confirm Email Address” option from the settings so I can do couple of test registration.
October 2, 2014 at 11:47 pm #35791DWinklerMemberokay I unchecked
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