Membership registration link not send after payment

[jimmy-george]

Hi

I am using version 8.4.8 with the latest wordpress version. The plugin was working like a charm until a week back but now has stopped sending registration links. Everything else is working fine and once I manually sent the registration link, it goes well.

I have the contact form 7 plugin that works fine on the site. I’d really appreciate if the admin can help me out. My site is [www.intervenors.ca]

[jimmy-george]

I just enabled debugging but do not know what to do with the files

[Peter]

Something on your site or your PayPal account profile has changed (you may have changed something without realizing that it would cause some issues). I would recommend you to go through this checklist:

https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working

After looking at your site it appears you are using a paypal button to accept membership payments. To eliminate the possibility that it may be a PayPal button/account profile setup issue can you please perform the troubleshooting instructions on this page and share the contents of ip_handle_debug.log:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-and-plain-paypal-button-integration-troubleshooting

[jimmy-george]

I had enabled debug in the settings and there was a sign up after that. The log file is empty but I can see the new member name and email address when I click “members” menu. The username field is blank which I think is because they reg link is not being sent automatically.

I have installed the email testing plugin you have and the first option works and I get the mail. But when I test with the custom header option, the mail does not arrive. I’ve checked the spam folder also

[jimmy-george]

I do not remember changing anything in paypal. I have added one more address in paypal but have not changed the primary email.

[jimmy-george]

I did not chnage the paypal ipn settings or anything like that. Also, everything was working until a week ago.

[jimmy-george]

Do you recommend using an SMTP plugin like the one here at [http://wordpress.org/extend/plugins/wp-smtp/]. I have a feeling that the server is not properly sending mail stuff it should be.

All of a sudden, I see two perfectly automated sign-ups, meaning everything worked well. Iam waiting to see what happens now

[admin]

Yes, using an SMTP plugin can be helpful. This post has more info for you:

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[Author]

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