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Registration link doesn't prompt for new account

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Registration link doesn't prompt for new account

Tagged: registration email not create ccount, registration error

  • This topic has 4 replies, 2 voices, and was last updated 14 years, 4 months ago by ayela.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 27, 2010 at 5:38 pm #2428
    ayela
    Participant

    Hi there!

    I’m running into a problem with the registration process. Everything works well through step 9. The registrant receives an email with the confirmation code:

    http://site.com/register?member_id=3&code=3e97318d6c6a4d153c749ecd0c9fd302

    However, when clicking on it, it goes to the main website and doesn’t prompt to create an account.

    I see the user in the back office registered to the correct membership level.

    I don’t have the domain locked down (as noted in another thread).

    I’d appreciate any assistance.

    I have estore, emember and wpaffiliate installed.

    Thank you,

    Kim

    December 28, 2010 at 1:20 am #27640
    amin007
    Participant

    You don’t seem to have a page with the registration form. The following URL will give you an idea of what I am talking about:

    http://www.tipsandtricks-hq.com/eMember-demo/members-home/registration

    Once you place that form on a page use the URL of that page in the “Registration Page” field of the pages settings menu.

    December 29, 2010 at 3:58 am #27641
    ayela
    Participant

    I did have a register page on it. However, I had put separate subscription buttons on the front page to try and boost sales.

    Today I tried to register someone from the http://ayela.com/register/ page. Here’s the activation link she received:

    http://ayela.com/register?member_id=4&code=18aba8679e8787cbfe9488fc1b12588e

    Now it takes you to the register page instead of the home page but still doesn’t ask to create a username / password.

    Thanks for trying to help. I have no real clue how to troubleshoot this one.

    Kim

    December 29, 2010 at 11:18 am #27642
    amin007
    Participant

    I don’t see the form anywhere on that page. Have you placed the following shortcode on somewhere on your registration page (this is explained in the video tutorial)?

    [wp_eMember_registration_form:end]

    So for example if the following is your registration page then the above shortcode need to be placed on that page:

    http://ayela.com/register

    I think you might be mixing the join us page and the registration page a bit. This page explains the difference:

    https://support.tipsandtricks-hq.com/forums/topic/the-difference-between-registration-page-and-join-us-page

    December 30, 2010 at 1:31 am #27643
    ayela
    Participant

    I am a blind idiot :-)

    As I’m sure you know, I was mistaking the register and the join pages.

    I created a register page, updated the backend and poof – the registration process works.

    Thank you so much for your help and patience..

    Kim

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