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Referrer ID not showing on sign up form

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Referrer ID not showing on sign up form

  • This topic has 14 replies, 4 voices, and was last updated 10 years ago by admin.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • July 24, 2014 at 8:04 am #11235
    whaley
    Member

    2 problems at the moment.

    1. The referrer ID is not showing on the sign up form for a new affiliate even though the 2 tier commission structure is in place.

    2.When I go in to check affiliate sign up it is setting the referrer ID to a random affiliate even though the above question has not be asked in the sign up form.

    Please can you tell me how to amend this.

    Thanks

    July 24, 2014 at 11:24 pm #64583
    admin
    Keymaster

    Please share a link to your sign up form so I can see what field is missing.

    Have you made any kind of tweaks or customization to the plugin?

    July 25, 2014 at 8:34 am #64584
    whaley
    Member

    Link to sign up.. [https://www.chaffree.com/chaffrees-affiliate-program/?wp_affiliate_view=signup]

    No adjustments made to plugin.

    Thank you

    July 25, 2014 at 11:28 pm #64585
    admin
    Keymaster

    No fields are missing from there. The signup form looks perfect.

    When an affiliate signs up under another affiliate, you will be able to see it in the admin side (by editing that affiliate’s record).

    April 22, 2015 at 5:14 am #64586
    SJR
    Member

    When I test my register page, using a test affiliate link, sometimes the referred by affiliate ID does not show and sometimes it does (sometimes it shows up after registering another test member and sometimes not?).

    I’m using short code: [wp_affiliate_referrer]

    Seems to be inconsistent?

    Am I missing something here? Any suggestions?

    [http://faster-pc.com/registration/?ap_id=test]

    Also tested: [http://faster-pc.com/registration?ap_id=test]

    When I just tested it, the referrer is showing now, earlier it wasn’t. Could it be related to a slow internet connection on my end or maybe an issue with my theme?

    Cookies are slow to respond maybe?

    By the way… GREAT products and great price guys, keep up the great work.

    April 22, 2015 at 11:39 pm #64587
    admin
    Keymaster

    It should show all the time. Do you have any caching plugin installed? or is Your server using caching on the server side?

    April 23, 2015 at 5:12 pm #64588
    SJR
    Member

    Yes I’m using Wordfence with Falcon Engine turned on.

    And WP Performance Score Booster with all the settings on:

    – Remove query strings from static content

    – Enable GZIP compression (compress text, html, javascript, css, xml and so on)

    – Set expire caching (Leverage Browser Caching)

    April 23, 2015 at 5:21 pm #64589
    SJR
    Member

    I’m also using cloudflare via arvixe hosting Cpanel.

    April 24, 2015 at 1:31 am #64590
    admin
    Keymaster

    You need to be able to define the following rule with your caching:

    When the “ap_id” cookie is present for a request, it should show the normal page (not the cached version).

    Below is an example of how it is done with the W3 Total cache (this should give you an idea of what I am talking about):

    https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    April 24, 2015 at 8:14 am #64591
    SJR
    Member

    Ok I added ap_id as an exclusion with Wordfence cache.

    A brand new visitor opening an affiliate link for the first time shouldn’t have any issues regardless right? Maybe it’s just from my end because I’m opening and closing pages to test and their caching not caching?

    many thanks.

    April 24, 2015 at 1:00 pm #64592
    wzp
    Moderator

    Maybe it’s just from my end because I’m opening and closing pages to test and their caching not caching?

    Try clearing your browser cache.

    April 25, 2015 at 7:50 am #64593
    SJR
    Member

    Yes I have been clearing the browser caches and testing on all browsers… It makes sense that it’s a caching issue, I just need to apply the correct fix (with your help please)…

    Wordfence gives me several options to exclude url’s, cookies, etc, from caching, is this the correct option to add ap_id (see my screen shot below):

    [http://www.faster-pc.com/images/cookie-name.PNG]

    Thank you.

    April 25, 2015 at 10:30 pm #64594
    admin
    Keymaster

    That looks correct to me.

    May 1, 2015 at 6:27 am #64595
    SJR
    Member

    OK that seems to of fixed that issue…

    However, another issue I’m having is the affiliate ID not showing if a splash page outside of my wordpress site is used:

    If you go here: [http://faster-pc.com/free-videos/?ap_id=test] (non-WP page)

    then go here: [http://faster-pc.com/registration/]

    the affiliate ID is not showing (at least not for me)?

    But if you go here: [http://faster-pc.com/pc-speed-boost-videos/?ap_id=test] (WP page)

    Then here, and the affiliate ID shows

    Is this normally the way it works/

    Is there a way to make the affiliate link for non WP pages on the same domain name?

    May 2, 2015 at 12:46 am #64596
    admin
    Keymaster

    A WordPress plugin only works in the WordPress environment. It doesn’t work outside of your WordPress pages and posts. Ask yourself the following question.

    Can you use another wordpress plugin to do something on your non-WP page?

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