November 30, 2014 at 2:40 am #11849November 30, 2014 at 3:41 am #67075
First, please enable and reset the debug logs.
Then, use the Admin Functions to manually generate an encrypted link.
Paste the manually generated link into your browser’s address bar.
If you get an error, please look at the Download_manager_Debug.log file and post the results.
DO NOT EDIT THE LOG FILE RESULTS WHEN POSTING.November 30, 2014 at 3:45 am #67076
ok thank you ..will try nowNovember 30, 2014 at 3:47 am #67077
ok the manually generated one works!! Now what to do?November 30, 2014 at 4:02 am #67078
Manually generated links use the same code as the automatically generated one. So we know that once a link is generated, it will work.
What are you using to read the email? An email client, such as Outlook or web email, like Yahoo or Gmail?
When you receive a link in the email, did you try copying and then pasting the complete link into your browser’s address bar? Or did you just try to clink whatever the browser highlighted as a link?
Try it both ways (copy/paste & clicking). Does copy/paste work and clicking not work?November 30, 2014 at 4:11 am #67079
ok will try pasting it into the browser. IN this case i am using a gmail account. tried clicking directly and it didn’t work so maybe copy and past. Just a moment.November 30, 2014 at 4:15 am #67080
yeah, copy paste doesn’t work either. Now I’m getting a message that says product id is not numeric . Impossible since this is set by the program and of course i checked it again and of course it has the number 2 as its id. Hmmm
Any thoughts?November 30, 2014 at 4:37 am #67081
Reset the debug logs. Run a test. Please post the unedited contents of the Download_Manager_Debug.log file.November 30, 2014 at 4:41 am #67082
ufff… now my paypal account won’t let me run the test because it says i made this transaction too many times.
I have to call Paypal i guess?November 30, 2014 at 4:48 am #67083
We need to separate the download link issue from the payment issues…
We already know that manually generated links work.
Try creating a test page with a squeeze form on it. That will allow you to generate links and have them emailed to you.
When you get the email and try the link, it will behave as if you received the link from a transaction. When the link fails, proceed with what I asked about the debug log file.November 30, 2014 at 4:50 am #67084
i guess I have to learn how to do that too. No idea. Haha…ok will give it a shotNovember 30, 2014 at 4:56 am #67085
i guess I have to learn how to do that too.November 30, 2014 at 5:07 am #67086
AHHHH Thank youNovember 30, 2014 at 5:19 am #67087
ok so i made fancy download buttons for test purposes like it said in the video and all the product links get generated fine and download fine. Its just when it goes to pay pal it seems things get all whacky.November 30, 2014 at 6:02 am #67088
Soooo….NOW it seems everything is working…no idea why actually. Its a mystery. I Did everything you said…and it just now took effect maybe? The debugging maybe helped? Who knows. Well I hope this thread can help help someone else.
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