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Received encrypted link not working

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Tips and Tricks HQ Support Portal › Forums › General Stuff › Received encrypted link not working

Tagged: encrypted download links, links not working

  • This topic has 28 replies, 2 voices, and was last updated 10 years, 7 months ago by quetal.
Viewing 14 posts - 16 through 29 (of 29 total)
← 1 2
  • Author
    Posts
  • November 30, 2014 at 10:53 pm #67089
    quetal
    Member

    Okkkkkk well folks! Sadly the situation has returned but this time with paying customers because I opened the site today!

    Is there anyone there today that can help me? The error people are getting is “Download link used too many times”

    Please help!!!!

    PM

    November 30, 2014 at 10:56 pm #67090
    quetal
    Member

    The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator.”

    November 30, 2014 at 11:06 pm #67091
    wzp
    Moderator

    The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator.” I

    It means exactly what it says. By default, download links expire after 5 uses or 48 hours; whichever comes first.

    November 30, 2014 at 11:17 pm #67092
    quetal
    Member

    yes but the link never worked!

    November 30, 2014 at 11:19 pm #67093
    quetal
    Member

    I sent him links generated from the admin site as well….non of this worked

    They work for me on this end but not him. He is in Germany. not sure if that helps…:-(

    November 30, 2014 at 11:35 pm #67094
    quetal
    Member

    Test page…

    http://philmaturano.com/test-download/

    December 1, 2014 at 12:00 am #67095
    wzp
    Moderator

    I sent him links generated from the admin site as well….non of this worked

    They work for me on this end but not him.

    Please reset your debug logs. Then manually generate a link, and send it to him again. If he says there is an error, please post the unedited Download_Manager_Debug.log results for that download attempt, along with the original link you sent him.

    December 1, 2014 at 12:05 am #67096
    quetal
    Member

    i did that already, basically repeating the same procedure as you outlined before. And nothing works.

    Could it have t do with the plug in being on 2 of my sites?

    December 1, 2014 at 12:52 am #67097
    wzp
    Moderator

    i did that already, basically repeating the same procedure as you outlined before.

    I asked you to please post the results from your Download_Manager_Debug.log file here. We need to analyze the results. We can’t help you, unless you share the results from the debug file.

    December 1, 2014 at 1:40 am #67098
    quetal
    Member

    ahhh…funny but its working in some places and in some not. Someone in Scotland just downloaded everything no problem.

    The log you mention is huge. You want me to copy and paste it and post it here?

    December 1, 2014 at 1:54 am #67099
    wzp
    Moderator

    The log you mention is huge. You want me to copy and paste it and post it here?

    I want you to click the “Reset Debug Log Files” button first. Then run your test. If the test fails, you post the log.

    ahhh…funny but its working in some places and in some not. Someone in Scotland just downloaded everything no problem.

    The plugin is not at fault then. Perhaps the people using the links are doing “…something strange and wonderful,” that causes the problem.

    December 1, 2014 at 1:58 am #67100
    quetal
    Member

    hahahaha! Could be who knows :-D

    Im afraid to touch it now…it seems to be working. If i reset debug log files will it change what is already working?

    Maybe i should hold off to see if anyone else has a problem?

    BTW…I am very grateful for your help. This means a lot to us and we are happy to finally be selling this cd! You can imagine!

    December 1, 2014 at 2:07 am #67101
    wzp
    Moderator

    Schrödinger’s cat.

    [https://www.youtube.com/watch?v=IOYyCHGWJq4]

    December 1, 2014 at 2:31 am #67102
    quetal
    Member

    LOL

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