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Question About Shipping

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Question About Shipping

  • This topic has 18 replies, 3 voices, and was last updated 12 years, 5 months ago by Paul.
Viewing 15 posts - 1 through 15 (of 19 total)
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  • Author
    Posts
  • September 24, 2010 at 3:08 am #1911
    lisanew
    Member

    I love your plugin, but am wishing, wishing, wishing that the shipping configurations were a bit more robust. Is there a way for me to add a local delivery fee as an option? Thanks.

    September 24, 2010 at 9:03 am #24717
    amin007
    Participant

    Yeah I agree that the shipping configuration options are not robust but the plugin is mainly targeted for digital product sellers and also the shipping can get really complex depending on your need. This is why we only offer simple shipping options explained here:

    http://www.tipsandtricks-hq.com/ecommerce/how-the-shipping-cost-calculation-works-in-wordpress-estore-50

    September 24, 2010 at 11:05 am #24718
    lisanew
    Member

    Thanks! My shipping needs are actually pretty simple, but I do need an option for people to select a flat fee delivery charge OR shipping. I am shocked Paypal doesn’t have this. Any creative work arounds that you can think of?

    September 24, 2010 at 11:50 pm #24719
    amin007
    Participant

    What is the difference between “the flat fee delivery charge” and “shipping”?

    September 26, 2010 at 12:33 pm #24720
    lisanew
    Member

    So, the company delivers locally for a flat fee of $28. If you are not within the 2 counties to which they deliver, then they charge a USPS rate based on weight. Thanks!

    September 27, 2010 at 4:04 am #24721
    amin007
    Participant

    I see.. so how do you plan to take care of the other part of the shipping (USPS part)? Are you doing that via PayPal profile based shipping? I am trying to see if there is a simple solution I can introduce that satisfies your need without having to change how the shopping cart currently works.

    October 5, 2010 at 12:06 pm #24722
    lisanew
    Member

    Yes, I am using Paypal for profile based shipping.

    October 6, 2010 at 3:11 am #24723
    amin007
    Participant

    okay.. I can do the following:

    After your customer adds the items to the cart they will be shown a drop down menu in the shopping cart where they can make the selection. Once they select one of the options and hit the update button it will recalculate the shipping in the cart depending on the option they selected. Will that help?

    October 9, 2010 at 2:11 pm #24724
    Paul
    Member

    Just trying this feature out but I’ve hit a problem … it doesn’t seem to add extra shipping if there is no shipping already in the cart?

    October 9, 2010 at 3:25 pm #24725
    Paul
    Member

    OK, so I forced the Shipping to appear by adding an item cost of 0.001 (which isn’t ideal as I would have to do this with over 100 products). It worked as I could then set a country.

    But then I realised I had selected the wrong country so changed my choice and although the dropdown changed, the value in the cart did not.

    Help?

    October 10, 2010 at 12:07 am #24726
    amin007
    Participant

    After you changed the selection did you hit the update button next to the selection so it can recalculate? Please post a link to the page where you have the cart.

    October 10, 2010 at 10:37 am #24727
    Paul
    Member

    Yes I did hit ‘update’. I’ve tested a few times, using FF/IE etc.

    Just to clarify, I have two issues:

    1. No shipping added by the Shipping Variation if there’s not already some shipping in the cart.

    2. ‘Update’ not changing the Shipping Variation value once set.

    Can’t post a link as the site is live and taking orders, I’ve had to go back to the previous shipping method. I could put the site in maintenance mode and provide login details I guess but I’d rather avoid that. It would be great if you could first confirm the above two issues aren’t expected or occurring on a test site etc. (or if someone else could comment)?

    October 10, 2010 at 11:57 pm #24728
    amin007
    Participant

    “No shipping added by the Shipping Variation if there’s not already some shipping in the cart” – Yes, this is the normal behavior. You don’t want to present a shipping variation to your customers if all the items in the cart are purely digital products. This is why it checks to see if there is any shipping in the cart (meaning there are physical products) then it presents the shipping variation.

    “Update not changing the Shipping Variation value once set” – This should not happen. Can you please post the shipping variation text that you used in your shipping variation field so I can test the exact variation on my test server?

    October 11, 2010 at 8:10 am #24729
    Paul
    Member

    1. It’s a shame that the only way to determine whether the cart only contains digital products is to check that there’s no shipping value, this requires all physical products to have a shipping value to be able to utilise this feature:-(

    That’s potentially thousands of physical products which need a 0.0001 shipping charge, which is easy to forget as it isn’t the most logical thing to enter when you are creating a product.

    Any thoughts on a way to mitigate this? Maybe an option to relax the requirement (‘always show shipping variation’) for those who have no digital products, or perhaps find an alternative method of determining the contents of the cart (do all items have a download location?) or otherwise automating the process (e.g. internally set all products without a download location to 0.0001 shipping)?

    2. Country|UK|EU:10|USA:10|Canada:10|Australia:10|New Zealand:10|Japan:10

    Also tried with Country|EU,USA,Canada,Aus,NZ,Japan:10

    Most items on the site have zero shipping, a few have 15.00. Thanks for looking into this.

    October 11, 2010 at 8:29 am #24730
    Paul
    Member

    Forgot to mention I have no base shipping cost too.

    Hmm, how about I set Base Shipping to 0.0001? Will that trigger all the presentation of the shipping variation? (Certainly less onerous than setting all physical products to 0.001, but doesn’t help those who have physical and digital).

    Alternatively, could the Variation selection be compulsory and override or adjust negatively the shipping value in the cart, e.g.

    Country|UK:Free|Overseas

    or (e.g.for a Base of 10)

    Country|UK:-10|EU|non-EU:10

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