Proper Emails For Various Situations

[IMGIGClub]

Hi,

Maybe this is in documentation somewhere, and we’ll have a VERY short thread.

What emails should we see in various situations?

For example, I read where Ashlee was getting 4 emails:

1. PayPal purchase email

2. eStore – Thanks for your purchase

3. eMember – Complete your Registration (membership)

4. eMember – Registration complete – Login info

I get only 2 emails:

1. PayPal Purchase email

2. eMember – Complete your registration

Is this now the normal thing? How do we know what “normal” is?

I am using:

* eStore 3.6.5 (I’ve had a problem with eStore 4.1.2 and eMember.)

* eMember 5.6.2

[amin007]

By default when someone makes a purchase of a product or service they will get the following two emails:

1) Purchase receipt from PayPal.

2) Purchase details email from eStore with the download links if any.

If the payment was for a membership (for example using with eMember) then the customer will get one additional email:

3) eMember – Complete your Registration (for membership account)

You can choose to configure eStore to not send the 2nd email but that’s upto you.

[IMGIGClub]

Thank you. I will need to verify what is happening on my end, then – I believe I’m missing the email from the eStore.

[Author]

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