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Is it possible to turn off email notification from eStore on membership items?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Is it possible to turn off email notification from eStore on membership items?

Tagged: expected emails, purchase emails, subscription emails

  • This topic has 7 replies, 5 voices, and was last updated 11 years, 2 months ago by wzp.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 25, 2010 at 10:20 pm #976
    Ashley
    Member

    Hi,

    I am using eStore and eMember together selling memberships and individual download items. When going through the purchasing membership/signup process I recieve 3 emails plus the paypal receipt email.

    The list of emails:

    #1.)An email from eStore telling me thanks for the purchase and here is a link to the download (but there is no download).

    #2.)An email from eMember giving me the link to complete the membership registration.

    #3.)An email notifying me that the registration is complete with my login details etc.

    #4.) the paypal receipt email.

    Is there a way to disable sending email #1 on specific products in eStore (like the membership product)? It would be great to cut down on the emails being sent to the membership customers and that particular email doesn’t really have any necessary info for membership customers. The good stuff is in #2, 3 and 4!

    Thanks!!

    -A

    March 26, 2010 at 7:26 am #19103
    amin007
    Participant

    You can uncheck the “Send Emails to Buyer After Purchase” field which should stop the #1 email that gets sent from eStore.

    August 22, 2010 at 10:03 am #19104
    IMGIGClub
    Member

    Hi,

    Hey, have the emails in newer releases been streamlined? I’m not seeing so many emails.

    Do I have a problem, or is “normal” now to have fewer than 4 emails in the situation Ashlee describes?

    Thanks!

    Tim

    August 23, 2010 at 4:10 am #19105
    amin007
    Participant

    You already posted this same question here and it has been answered:

    https://support.tipsandtricks-hq.com/forums/topic/proper-emails-for-various-situations

    March 4, 2014 at 5:08 am #19106
    nomadamy
    Member

    Is it possible to do something like the solution above (uncheck the “Send Emails to Buyer After Purchase” field which should stop the #1 email that gets sent from eStore) BUT only for certain products? That email isn’t necessary for my products that don’t have download links, but some products do have download links so I can’t turn it off for everything across the board.

    March 4, 2014 at 2:20 pm #19107
    wzp
    Moderator

    eStore currently has no way turning off the purchase notification email just for a few particular products.

    March 5, 2014 at 3:43 am #19108
    nomadamy
    Member

    I’m sorry to hear that! That is a feature I would love to see added one day.

    March 5, 2014 at 4:17 am #19109
    wzp
    Moderator

    We will keep an eye out for users requesting it and add it if we get enough request:

    https://support.tipsandtricks-hq.com/forums/topic/what-are-some-of-the-things-we-consider-when-adding-a-feature

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