Is it possible to turn off email notification from eStore on membership items?

[Ashley]

Hi,

I am using eStore and eMember together selling memberships and individual download items. When going through the purchasing membership/signup process I recieve 3 emails plus the paypal receipt email.

The list of emails:

#1.)An email from eStore telling me thanks for the purchase and here is a link to the download (but there is no download).

#2.)An email from eMember giving me the link to complete the membership registration.

#3.)An email notifying me that the registration is complete with my login details etc.

#4.) the paypal receipt email.

Is there a way to disable sending email #1 on specific products in eStore (like the membership product)? It would be great to cut down on the emails being sent to the membership customers and that particular email doesn’t really have any necessary info for membership customers. The good stuff is in #2, 3 and 4!

Thanks!!

-A

[amin007]

You can uncheck the “Send Emails to Buyer After Purchase” field which should stop the #1 email that gets sent from eStore.

[IMGIGClub]

Hi,

Hey, have the emails in newer releases been streamlined? I’m not seeing so many emails.

Do I have a problem, or is “normal” now to have fewer than 4 emails in the situation Ashlee describes?

Thanks!

Tim

[amin007]

You already posted this same question here and it has been answered:

https://support.tipsandtricks-hq.com/forums/topic/proper-emails-for-various-situations

[nomadamy]

Is it possible to do something like the solution above (uncheck the “Send Emails to Buyer After Purchase” field which should stop the #1 email that gets sent from eStore) BUT only for certain products? That email isn’t necessary for my products that don’t have download links, but some products do have download links so I can’t turn it off for everything across the board.

[wzp]

eStore currently has no way turning off the purchase notification email just for a few particular products.

[nomadamy]

I’m sorry to hear that! That is a feature I would love to see added one day.

[wzp]

We will keep an eye out for users requesting it and add it if we get enough request:

https://support.tipsandtricks-hq.com/forums/topic/what-are-some-of-the-things-we-consider-when-adding-a-feature

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