- This topic has 1 reply, 2 voices, and was last updated 13 years ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Product + Subscription bundle
Tagged: bundle, purchase, subscription, Thank you page
Hello,
I have created a product that contains a downloadable link (digital product) and a reference text to membership level (subscription). Technically it works fine, but the purchase confirmation e-mail does not contain download link for the product, but only “Your account has been upgraded successfully”. The link appears on Thank You page, but that is not enough, as a client can lose the file and may want to re-download it again.
Can you propose some solution?
You are obviously missing the eStore’s standard product notification email. Do you have the “Send Emails to Buyer After Purchase” field unchecked in eStore settings?