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Product Images Disappeared

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Product Images Disappeared

Tagged: images, thumbnail

  • This topic has 6 replies, 5 voices, and was last updated 13 years ago by admin.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 12, 2012 at 6:45 am #5262
    rmesa57
    Member

    Hello,

    I’ve been using the eStore successfully up until today. I went to view the eStore page (front-end) and the product images no longer appear on the page(s) (they did prior). No new image or media plugins have been added.

    URL: http://jvgiveawaysplus.com/estore-ebooks-products/

    Also note. If I click on where the image should be (thumbnail) the larger image pops up and displays the product image just fine. I can also see all product image in the admin area of eStore.

    Please advise,

    Robert

    January 12, 2012 at 7:29 am #40674
    rmesa57
    Member

    Hello,

    Here’s an update.

    In settings I had “Enable Smart Thumbnail Option” checkbox selected. I unchecked this box and my images are now being displayed (but look a little squished).

    January 13, 2012 at 4:27 am #40675
    admin
    Keymaster

    Your images are in the following domain (with the “www”)

    http://www.jvgiveawaysplus.com/images/ecovers/ebooks/7-Figure-List-Building_300x476.jpg

    Your site URL is in the following doming (without the “www”)

    http://jvgiveawaysplus.com/estore-ebooks-products/

    Technically the above to are two separate domains even though the main name is the same. More details on this topic here:

    https://support.tipsandtricks-hq.com/forums/topic/incorrect-server-setup-related-to-url-rewriting-cause-and-effect

    The smart thumbnail script needs the images to be on the same domain otherwise it can’t modify them for security reasons.

    March 30, 2012 at 8:06 pm #40676
    kteller8
    Member

    I have the same problem, but my site is not setup with www redirect like above. It is actually doing this once i moved from a shared hosting to my own personal Virtual dedicated server. Any suggestions?

    I can see image if i click it, i can see image in the backend admin panel, just not in front end.

    http://theonestopblogshop.com/blog-services/

    March 31, 2012 at 12:38 am #40677
    Ivy
    Member

    When I go to the link you sent all the images appear to be working. Let me know if this is not fixed (if still happening please send me a link to where this is happening).

    May 18, 2012 at 1:32 pm #40678
    Shakes12
    Member

    Hi,

    I am also having the same problem and cannot seem to correct it. I have followed most of the links that you listed but my images are still not appearing.

    May 18, 2012 at 11:25 pm #40679
    admin
    Keymaster

    Please post a link to the page where you have this issue.

    https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

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