Tips and Tricks HQ Support Portal › Forums › WP eMember › Problems with Forget Password
- This topic has 11 replies, 3 voices, and was last updated 13 years, 6 months ago by amin007.
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April 28, 2011 at 8:02 pm #3269FrankMember
hey Amin,
I do see a few threads on this already, but I’m still having grief nailing this bug down. So, when someone presses the Forget password?, nothing happens.
I’m running wordpress 3.1, with emember 6.2.6 and optimize press.
Do you have any ideas what I can do next?
Frank
April 29, 2011 at 12:40 am #31819wpCommerceModeratorHave you looked at the following post?
Please post a link to your login page so that we can check it out.
April 29, 2011 at 5:39 am #31820April 29, 2011 at 6:45 am #31821amin007ParticipantThe theme is adding another version of JQuery library in the footer which is conflicting.
April 29, 2011 at 2:41 pm #31822FrankMemberHey Amin, I hear your rant on this, but I was looking at the page and it’s loaded with Javascript. I don’t have the expertise to make this work right. And I know the vendor is going to say to me, well, the membership plugin that you recommended isn’t working.
I know that it’s not your fault, and other elements are not playing nicely, but is there a way to call the jquery info that you need specifically to overcome the issue?
Or possibly, in this instance, it would be great to have the ability not to redirect with javascript, but just let me point setup a password reset page and just redirect to it with a normal a href.
Thanks,
Frank
April 30, 2011 at 3:17 am #31823amin007ParticipantIts actually pretty simple. You have the following code somewhere in the footer of your theme (see how its adding an older version of JQuery library?):
<script src=”http://ajax.googleapis.com/ajax/libs/jquery/1.3.2/jquery.min.js” type=”text/javascript”></script>
Simply find that line and get rid of it. JQuery library is already loaded in that page via the WordPress’s enqueue function so there is no need to add another version of it. If you do a view source on your page you will see the following line of code in the header (see how WordPress is adding a recent version of JQuery library in your page? This is the library that every theme and plugin need to use to avoid conflicts):
<script type=’text/javascript’ src=’http://cookinghealthylessons.com/wp-includes/js/jquery/jquery.js?ver=1.4.4′></script>
Let me know if that makes sense.
May 3, 2011 at 2:20 am #31824FrankMemberThanks Amin, that was the trick. It was actually sitting in the header. But back to my original statement. Is there a way to just produce a new page and skip the javascript? This situation is fixed, but I’m sure it comes up quite often. Having a simple checkbox, use javascript for password reset, per say, should do the trick with the code to go with it?
Frank
May 3, 2011 at 3:14 am #31825amin007ParticipantYeah its not a bad idea. I will look into it.
May 3, 2011 at 2:53 pm #31826FrankMemberThanks again. I did the mod that you suggested and it did work. I just don’t know why the theme developer was using it.
Frank
May 13, 2011 at 2:12 am #31827FrankMemberHey Amin, I’m going to dig this one back up. I’ve had members for one reason or another being unable to use the javascript code to reset a password. Not sure what’s going on but if we can create a javascript free method, it would be awesome. Probably using Damn Chrome, lol.
Frank
May 14, 2011 at 4:51 am #31828amin007ParticipantWe have something in development for this.
May 21, 2011 at 12:03 am #31829amin007ParticipantThis has now been added to the plugin. You can optionally specify a forgot password page and the plugin will send the user to that page rather than using the overlay for password retrieval.
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