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Problems with Forget Password

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Problems with Forget Password

  • This topic has 11 replies, 3 voices, and was last updated 14 years, 1 month ago by amin007.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 28, 2011 at 8:02 pm #3269
    Frank
    Member

    hey Amin,

    I do see a few threads on this already, but I’m still having grief nailing this bug down. So, when someone presses the Forget password?, nothing happens.

    I’m running wordpress 3.1, with emember 6.2.6 and optimize press.

    Do you have any ideas what I can do next?

    Frank

    April 29, 2011 at 12:40 am #31819
    wpCommerce
    Moderator

    Have you looked at the following post?

    Forgot Password Link Not Working

    Please post a link to your login page so that we can check it out.

    April 29, 2011 at 5:39 am #31820
    Frank
    Member

    http://cookinghealthylessons.com/members/?event=login

    April 29, 2011 at 6:45 am #31821
    amin007
    Participant

    The theme is adding another version of JQuery library in the footer which is conflicting.

    https://support.tipsandtricks-hq.com/forums/topic/wrong-way-of-adding-jquery-library-to-wordpress-source-of-javascript-conflicts

    April 29, 2011 at 2:41 pm #31822
    Frank
    Member

    Hey Amin, I hear your rant on this, but I was looking at the page and it’s loaded with Javascript. I don’t have the expertise to make this work right. And I know the vendor is going to say to me, well, the membership plugin that you recommended isn’t working.

    I know that it’s not your fault, and other elements are not playing nicely, but is there a way to call the jquery info that you need specifically to overcome the issue?

    Or possibly, in this instance, it would be great to have the ability not to redirect with javascript, but just let me point setup a password reset page and just redirect to it with a normal a href.

    Thanks,

    Frank

    April 30, 2011 at 3:17 am #31823
    amin007
    Participant

    Its actually pretty simple. You have the following code somewhere in the footer of your theme (see how its adding an older version of JQuery library?):

    <script src=”http://ajax.googleapis.com/ajax/libs/jquery/1.3.2/jquery.min.js&#8221; type=”text/javascript”></script>

    Simply find that line and get rid of it. JQuery library is already loaded in that page via the WordPress’s enqueue function so there is no need to add another version of it. If you do a view source on your page you will see the following line of code in the header (see how WordPress is adding a recent version of JQuery library in your page? This is the library that every theme and plugin need to use to avoid conflicts):

    <script type=’text/javascript’ src=’http://cookinghealthylessons.com/wp-includes/js/jquery/jquery.js?ver=1.4.4′></script&gt;

    Let me know if that makes sense.

    May 3, 2011 at 2:20 am #31824
    Frank
    Member

    Thanks Amin, that was the trick. It was actually sitting in the header. But back to my original statement. Is there a way to just produce a new page and skip the javascript? This situation is fixed, but I’m sure it comes up quite often. Having a simple checkbox, use javascript for password reset, per say, should do the trick with the code to go with it?

    Frank

    May 3, 2011 at 3:14 am #31825
    amin007
    Participant

    Yeah its not a bad idea. I will look into it.

    May 3, 2011 at 2:53 pm #31826
    Frank
    Member

    Thanks again. I did the mod that you suggested and it did work. I just don’t know why the theme developer was using it.

    Frank

    May 13, 2011 at 2:12 am #31827
    Frank
    Member

    Hey Amin, I’m going to dig this one back up. I’ve had members for one reason or another being unable to use the javascript code to reset a password. Not sure what’s going on but if we can create a javascript free method, it would be awesome. Probably using Damn Chrome, lol.

    Frank

    May 14, 2011 at 4:51 am #31828
    amin007
    Participant

    We have something in development for this.

    May 21, 2011 at 12:03 am #31829
    amin007
    Participant

    This has now been added to the plugin. You can optionally specify a forgot password page and the plugin will send the user to that page rather than using the overlay for password retrieval.

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