Problem gallery display. Displays watermark but not image

[jbra]

I have just installed the wp photoseller plug in and created my first gallery.

1. When I click on the thumbnail the enlarged view shows only the watermark & not the image.

2. Tried to go in and edit, by removing the watermark & also changed the gallery name – saved changes, but changes not taking.

3. Can I use the nextgen gallery with the wp photoseller plug in?

[Peter]

Hi,

Which version of photoseller do you have?

Please send us a link to your front-end page containing the gallery you are referring to.

[Peter]

Never mind – we were able to figure out your problem regarding the watermarking of your images. It is a bug which we’ve just fixed.

Please deactivate and delete your current version of photoseller and upload the newest version as per this link:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

After you have activated the plugin please do only ONE of the following things depending on which is more convenient for you:

1) FTP to your site and traverse to the uploads/wp_photo_seller/ directory.

Then go inside each gallery folder and delete the watermark files only. You will be able to identify these files because they will have the prefix “watermark_”

OR, alternatively you can do the following:

2) From your wordpress admin panel delete all the galleries and create them again. (NOTE: you will need to upload your images again)

[Peter]

@jbra,

On an unrelated note we have also discovered that your site has a javascript error which we can see when trying to perform an add to cart.

Are you currently running any sort of security plugin?

Can you please try the following tests to see if another plugin may be causing this:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Author]

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