December 23, 2010 at 12:34 am #20538otherrecordsMember
Here’s the product page (where you can ‘Add to Cart’) –
Another issue is that the Check-Out page is not consistent in showing the Shopping Cart (even though I’ve inserted the shortcode).
Thanks.December 23, 2010 at 1:03 am #20539
Are you using a caching plugin?
Regarding the email… if you read the email fully it will tell you what the actual error is. In your case the following is the failure reason:
“Funds have not been cleared yet. Product(s) will be delivered when the funds clear!”
Basically, the payment your received has not been fully cleared. The email also tells you how you can solve it:
Have you read the above post?December 23, 2010 at 2:55 am #20540otherrecordsMember
I read the email, the forum link, and saw the fund clearance issue/reason. I’m using (PayPal) Sandbox to test the website/eStore, and seems that none of the reasons listed relate to it.
Yes, I was using a caching plugin (I’ve deactivated for now). Should I enable it at anytime or should I delete/deactivate it (to make sure that eStore works)?
I’m not getting the PHP session error anymore (got my host to fix the PHP session on this server). Now its basically two things: 1) the fund clearance failure email and 2) thank-you page shortcode not working (i followed the PDT video tutorial). Could the two issues be related?
Please help. Thanks.December 23, 2010 at 4:38 am #20541
If you are using the W3 Total cache plugin then this is what you need to do:
Looks like your PayPal sandbox account is not setup correctly. This post might shed some light:
You can try doing a live test if you are new to PayPal sandbox testing.December 29, 2010 at 1:20 am #20542magic_man64Member
I just purchased this script along with the Affiliate system. I am having an issue with the coupon code portion. When I have the coupon code system turned on, so customers can enter a code, I get a session error on the checkout page.
give it a try at [http://www.emporiosolutions.com/store]
When I turn off the coupon code system and proceed to checkout, it works fine.
Thanks!December 29, 2010 at 11:33 am #20543
I was able to checkout on your site but I think there is a bit of PHP session issue on your site because 1 of my 3 attempts failed. What is the PHP version of your server and who is your hosting provider? The coupon also seem to apply regardless of whatever I type in which leads me to believe that you have mis-configured the coupon. What details are you using in the coupon?December 30, 2010 at 1:42 am #20544magic_man64Member
Hey thanks for the quick response. Im using PHP5 with MyDomain.com hosting. As for details of the coupon, I just created a standard, non-product specific 50% off coupon. Did you maybe want to email me instead? [admin deleted email address]
Looks forward to hopefully getting this sorted!
AaronDecember 31, 2010 at 4:49 am #20545
Email sent.January 8, 2011 at 5:50 am #20546bbanneMember
I’m sorry but I am having the same issue with the cart. “Either your shopping cart is empty or the PHP Session on your server is not working correctly.”
I believe the URL’s match and my web people tell me that the session control thing is working correctly. What have I done wrong?
The site is [http://cleverstreak.com/store] (the page is excluded from the menu until it works)January 10, 2011 at 3:49 am #20547
I have sent you an email to get site access so I can troubleshoot this issue.January 10, 2011 at 5:15 am #20548bbanneMember
Thanks. I have just replied.January 16, 2011 at 5:06 am #20549
Turned out that the server’s php.ini was mis-configured. It is working fine after the configuration file was fixed by the hosting provider.March 4, 2011 at 8:16 pm #20550astewartMember
I am getting a similar problem where I get the Error
Either your shopping cart is empty or the PHP Session on your server is not working correctly.upon checkout.
I am running W3 Total Cache and have already added the following cookies to be rejected:
I have tested that I have no problems adding and removing items from the cart, I can also change to any other PAGE and go back to where the Cart is and the item is still there. BUT what I did notice is that any time I actually visited a POST, the item is gone.
Maybe I shouldn’t added one of the above cookies to the rejected page list?
I’m running out of ideas to do here, is there anything you guys can think of that maybe causing this problem?
ThanksMarch 5, 2011 at 12:15 am #20551
Your w3 cache settings are fine. Please post a link to your products page.March 5, 2011 at 2:40 am #20552astewartMember
No problem, thanks for looking into this.
(Cart is on the Right hand side, the Fancy Widget)
Notice that there is no problems with the cart if you go back and forth between Pages. Posts seem to drop the item in the Cart though. No check out is available either
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