Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

PDF Stamper – site disappears (blank screen)

by

Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › PDF Stamper – site disappears (blank screen)

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 2 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 10, 2012 at 7:02 am #6058
    Giuma
    Member

    hello …

    I bought the plugin “WP PDF STAMPER”

    but when I activate the plugin, the site disappears, the screen turns completely white.

    – I have not installed any other plugin

    – The WordPress version is 3.3.1

    – WP Settings PDF Stamper v4.1.7

    – Twenty Eleven is the theme installed 1.3, but the problem also occurs with other themes.

    The backend works well…

    What should I do to fix?

    thanks and good job.

    Home

    here are some pictures:

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/1.png

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/2.png

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/3.png

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/4.png

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/5.png

    April 10, 2012 at 7:18 am #43930
    admin
    Keymaster

    A blank screen when you load your site usually indicates that your server is running out of memory or you are nearly on the memory limit (RAM memory allocated for your PHP application). So when you active another big plugin (for example, PDF Stamper) it is pushing over your memory limit that your hosting provider has allocated for your account. This limit from your server then makes it to where WordPress can’t load the page.

    You can contact your hosting provider and ask them what you PHP Memory limit for your hosting account is. The PDF Stamper’s minimum requirement plugin should also tell you your memory limit.

    Similar/related posts that are also helpful:

    https://support.tipsandtricks-hq.com/forums/topic/installation-breaks-wp-admin-304-compatible

    Cannot get PDF Stamper to stamp.. White screen only?

    https://support.tipsandtricks-hq.com/forums/topic/estore-blank-pageno-download-link-id-productfatal-error-if-update-activated

    April 10, 2012 at 7:48 am #43931
    Giuma
    Member

    the limit of my provider is 64MB …

    I managed to … bring up the site by changing the PHP version from 5.3 to 5.2

    The backend does not yet work well … I have problems with the “MANUAL STAMPING”

    Home

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/1-memory.png

    http://www.mauriziosalvi.com/ms/wp-content/uploads/2012/04/2-php.png

    April 10, 2012 at 8:03 am #43932
    Giuma
    Member

    ok…. solved….

    I modified the PHP version from 5.3 to 5.2

    and chosen as “PDF Stamping Method” on “Stamping Method 2”

    everything seems to work ….

    P. S. I have not changed the memory, which remained to 64MB

    thanks

    April 10, 2012 at 9:20 am #43933
    admin
    Keymaster

    Good to hear that you sorted it out. The 2nd method of stamping takes less memory on some server setup which is probably why you are not seeing the issue anymore. If you set the memory limit to 128MB you most likely won’t see any issue even with the default method of stamping.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ