Paypal transaction not showing in WP-eStore or on customer history

[darkmatter]

WP 4.3 on DynamiX Theme.

This stopped working a few months ago and not sure why. Running eStore v6.9.7.5 and eMember v8.5.7 – Transactions go through, emails get set with notification of payment, etc. IPN is set in Paypal – but no record of transaction in eStore or in eMember.

Help?

Thanks!

[wzp]

Please turn on the debug logs for eStore and check for possible issues:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[darkmatter]

Nothing wrote to the ipn log but I got this from the post payment log:

[08/20/2015 7:18 PM] – SUCCESS :eStore PayPal PDT received. Processing the request using CURL method…

[08/20/2015 7:18 PM] – SUCCESS :Processing PayPal PDT…

[08/20/2015 7:18 PM] – SUCCESS :Saving transaction data for thank you page display.

[08/20/2015 7:18 PM] – SUCCESS :Checking if additional action data needs to be displayed on the Thank You page.

[admin]

That means the IPN is not working on your site. Do the following to correct it:

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

Also, it is a good idea to do the following:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

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