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A few years ago, I setup paypal profile based shipping, but my client recently told me that it stopped working. All the weights for each product are properly input into WPeStore products, and the weight-based shipping calculation is set up in Paypal, but no shipping is added.
With only one exception (Willy Vac Basic Kit), all of the products are set up to calculate shipping price based on weight of the item. But none of them actually have the shipping calculated. What is wrong?
The website is [www.willyvac.com]
I am running WordPress 4.7.4 and Version v5.4.7 of WP store.
It is a good idea to load a fresh copy of the plugin first:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Have you made any change to your profile shipping setup in the paypal account? What has changed when it stopped working?
Copy and paste the first few lines/entries of your profile shipping setup so I can see what ranges you are using in the setup.
Please post a link to the specific page where I can go and add an item to the cart then click checkout so I can see what it does.
0.01 5.00 15.00
5.01 10.00 22.00
10.01 15.00 27.00
15.01 20.01 35.00
20.01 and up 45.00
I have requested a new version of the plugin.
I updated the plugin and now the cart doesn’t appear on the pages it should. It only shows up on this page: [http://willyvac.com/order/]
but it should also show up on these pages:
[http://willyvac.com/order/accessories/]
[http://willyvac.com/order/replacement-parts/]
And the shipping is still not added….
Looks like you are storing your custom images in a folder called “wp-cart-for-digital-products_Original”? I see the following as the URL of the image you have configured as the product thumnail:
[http://willyvac.com/wp-content/plugins/wp-cart-for-digital-products_Original/images/willyvacshop/ReplacementPlug_475x373.jpg]
Thats wrong. You should not be storing any custom images inside a plugin folder. Also, you renamed the plugin’s folder which is not a good practice.
Use WordPress’s media uploader to upload an image to your site so it goes to the uploads folder. Then you can use that image in the plugin’s configuration if you need to. The following tutorial shows how to upload images to your media library using the media uploader:
https://www.tipsandtricks-hq.com/guide-to-wordpress-media-uploader-6783
Alternatively, you can upload the thumbnail image of a product in the eStore’s product configuration interface (using the upload button next to the field).
The shopping cart is displayed where you are using the shortcode for it. Where have you added the shortcode for the cart at the moment?
I am not seeing any weight info for the product being submitted. Did you enable the “Use PayPal Profile Based Shipping” option in the plugin’s settings?
Did you setup the plugin on this site yourself?
Yes, I set this up myself, back in 2011. When I was working on the site yesterday, I noticed that one of the images wasn’t loading, so I uploaded it using the Media Uploader. Then I placed the URL of that newly-uploaded image into the product thumbnail field of the product. The image still didn’t load. So then I refreshed my page and then NONE of the product images loaded. Plus, a bunch of the formatting was off, and the shopping cart no longer appeared. So I decided I’d rather have a single problem to deal (shipping) with rather than several, so I had my hosting company restore my site to what it was the day before.
What’s strange is that not only does the profile-base shipping NOT calculate correctly, it sometimes adds in extra shipping costs. For example, if you go to the Hoses page: [http://willyvac.com/order/hoses/], and add the first item to your cart, it also adds in $34.99 in shipping. But that shipping cost is not listed anywhere on the product page. I also deleted the weight of that item, so it would ONLY use the flat shipping rate, which was empty. And it still added in $34.99 in shipping. I have no idea where it got that information, nor how to delete it.
As far as where the shortcode for the shopping cart is, I can only speculate. That page uses the “Default template”. So I guess at some point I added the shortcode to the Default template and when the plugin got updated, so did the default template. I think that’s probably also why the formatting got goofed up. I’m not even sure where the Template are located now, so I don’t know how to add the shortcake to where it should be.
I set up this site in 2011, and honestly at this point I rarely use WordPress for anything only that posting blog articles. I would love it if you could refer me to someone who can just fix this for me.
Looks like the product on your “Hoses” page has a $10 shipping attached to it. Then you have specified a Base shipping cost in the settings. Together it is becoming $34.99.
This comes from using the 3rd option explained in the following shipping documentation:
If you edit the product in question then go to the “Shipping and Tax” section, you will see a field called “Item Shipping Cost”. If you specify a value there for an item then it will trigger shipping for that item.
I can jump on your site and take a look at it for you. I will send you an email for it.
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