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PayPal Profile Based Shipping is not working.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › PayPal Profile Based Shipping is not working.

Tagged: PayPal, profile based shipping, shipping

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago by japalmer4.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • December 4, 2015 at 12:59 pm #13266
    japalmer4
    Member

    PayPal Profile Based Shipping is not working. When I have the PayPal Profile Based Shipping box checked in Settings, I have no place to select zip code when I’m sent to Paypal. If I don’t have PayPal Profile Based Shipping checked, the zip code box shows up, but shipping costs are $0.00. I only have 1 product setup because I want to make sure this works before I complete all my products:

    [http://www.fleet-strobe.com/store/strobes/strobe-360-lights/1520/sc15-401/]

    Any suggestions?

    December 5, 2015 at 12:15 am #72031
    admin
    Keymaster

    It looks like you have that product set as a “Digital” item. Edit the product in question. Then look at the “Digital Content Details” section. Is the “Downloadable” checkbox checked? If it is, please uncheck it. So the plugin can treat this product as a physical item.

    The following two posts are good read also:

    https://support.tipsandtricks-hq.com/forums/topic/estore-paypal-profile-based-shipping-not-working-properly

    Using PayPal Profile shipping but it is charging for digital items.

    Let me know how it goes after that.

    December 6, 2015 at 10:25 pm #72032
    japalmer4
    Member

    You solved the issue. Thank you very much.

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