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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Paypal Payment Verification
Hi, I hope you guys are doing great!!! I have eStore and every time I get a payment in my paypal account I receive an email with the message below. But when I go to my paypal account the money was deposited. Can you please tell me why?
Thanks
Gabriel
The post payment verification for a payment failed. This could happen for one of two reasons:
1. The fund for the payment have not been cleared yet (no need to do anything as the digital product will be delivered once the fund clears).
2. Someone maybe trying to scam a purchase! (no worries… WP eStore got your back
Here are some more details…
Funds have not been cleared yet. Product(s) will be delivered when the funds clear!
Hi, This means the funds are not clearing your PayPal account. The eStore will never send out a product if it can not fully verify the sale. There are many reason why this maybe happening. Please see the following post with information on this from PayPal:
https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment#post-4174