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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Paypal: nothing happens after paying with photo seller
Hi i have Problems with the PayPal checkout. After paying with PayPal i come back to the thank you – page and then nothing happens.
No email and no orders were saved.
I enabled the logs.
Can you please help?
Have you checked the photo seller log file? What do you see in that file?
Additionally please check that you have the following setup correctly:
Log into your paypal account and check the following settings:
1) “Auto Return” (this should be enabled)
2) “Payment Data Transfer” (this should be enabled)
3) “Instant Payment Notification (IPN)” (this should be enabled).
4) UTF-8 formatting enabled as per https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email
Photo seller side:
1) In Payment Gateway Settings make sure you have entered your paypal email and also the correct PDT identity token.