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Photo Seller – Paypal issue / thumbnail watermark

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Paypal issue / thumbnail watermark

  • This topic has 9 replies, 2 voices, and was last updated 7 years, 2 months ago by Peter.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • March 12, 2018 at 11:24 am #14760
    rpuddle
    Member

    Hi,

    We are having an issue with processing payments. I have inputted our PayPal email into the system but when I try and go through to test it I can add an image to the cart and go through the checkout process fine, till it comes to payment. Paypal loads up as normal but when I try and login to pay for the product it repeatedly says login details are incorrect. This has happened with all our test purchases, on separate machines so far. I can login to my Paypal separately so not sure why it’s refusing to through Wp Photo Seller. Any help would be appreciated.

    Also can you guys let me know if there are any plans afoot to implement the option to watermark thumbnails. Our photographers are not allowing us to upload certain photos unless the thumbnails can be watermarked.

    Thanks,

    March 12, 2018 at 11:55 am #77456
    Peter
    Member

    Are you trying to pay with the same paypal account which you have configured to be the “seller”?

    can you guys let me know if there are any plans afoot to implement the option to watermark thumbnails

    As a feature, watermarking thumbnails is not in the official plans.

    Having said that, if you are interested I can do a custom job for you. (Just let me know and I can send you an email to discuss further)

    March 12, 2018 at 12:02 pm #77457
    rpuddle
    Member

    Hi Peter,

    Thanks for the reply. No i’m trying to pay with a different account. It could be a simple c**k up on my part but I’ve gone over it a couple of times and I can’t see anything obvious I’m missing.

    The watermarking feature would definitely be of interest. I wonder if you could send me an email regarding it?

    Thanks again

    March 13, 2018 at 5:34 am #77458
    Peter
    Member

    Hi,

    Regarding the paypal issue, can you please set up a test gallery with a price of $0.01 and include the link and I will try a test purchase.

    The watermarking feature would definitely be of interest. I wonder if you could send me an email regarding it?

    Ok. I will send you an email later today or tomorrow.

    March 14, 2018 at 11:32 am #77459
    rpuddle
    Member

    Hi Peter, thanks. I do appear to have one or two issues receiving emails from your side of things (struggled to sign up to the forums) so if you don’t receive an immediate reply to your email I would assume I haven’t received it!

    I will setup the test gallery for you and let you know a link for it shortly.

    March 14, 2018 at 7:00 pm #77460
    rpuddle
    Member

    Hi Peter, please see [photography.eventingworldwide.com/photogallery/gallery7] for the temporary gallery I have setup. Thanks again.

    March 14, 2018 at 10:33 pm #77461
    Peter
    Member

    Hi,

    I made a test purchase which was somewhat successful but there is one thing I observed related to your paypal and photo seller configuration which you will need to correct.

    I noticed that whilst in the paypal screen I was never automatically redirected back to your site. This means your configuration is not quite right.

    you are using the sandbox for now you will need set the following Paypal configuration in your sandbox seller account.

    When you switch to live you will need to make sure you do the same configuration for the live paypal seller account. (note: the PDT and email will probably be different when you are entering them in the photo seller settings)

    ================================

    Log into your paypal seller account and check the following settings:

    1) “Auto Return” (this should be enabled)

    2) “Payment Data Transfer” (this should be enabled)

    3) “Instant Payment Notification (IPN)” (this should be enabled).

    4) UTF-8 formatting enabled as per https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email

    Photo seller side:

    1) In Payment Gateway Settings make sure you have entered your paypal email and also the correct PDT identity token.

    ================================

    March 16, 2018 at 11:30 am #77462
    rpuddle
    Member

    Thanks for your help Peter, I have made those changes now, thanks! Any news on the thumbnail watermarking?

    March 20, 2018 at 9:23 am #77463
    rpuddle
    Member

    Peter?

    March 22, 2018 at 5:33 am #77464
    Peter
    Member

    Hi rpuddle

    Sorry I’ve been tied up with a tonne of family things I have to take care of.

    I will email you now.

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