Questions on Post-PayPal Transaction Processing

[dross]

I’m developing an eCommerce site with digital products. I’m trying to understand eStore post-payment processes when integrated with PayPal so I can plan the appropriate pages, and their content. Assuming I properly set up a Cancel URL page and a Thank you/Download page with proper shortcode for trasaction results, I have the following questions:

1. User cancels out of PayPal – I assume users are returned to the Cancel URL page, but is this the only time this page is used?

2. Pending Payment – what page is the user returned to and what information do the users and site admin see and/or receive?

3. I see there are numerous pending payment triggers based on my PayPal account and eStore settings. But what events/notifications occur when there is a problem with the user’s PayPal account, like insufficient funds for the transaction?

Thanks

[dross]

I see I mistakenly typed my search phrases into the TOPIC field, Sorry. Topic should have been “Questions on Post-PayPal Transaction Processing”

[admin]

1) Yes

2) PayPal treats pending payment as a success. So the user will get sent to the standard “Thank You” page. However, the digital downloads won’t be present there. The user will be notified via email that the download will be sent to them when the payment clears.

3) The following post will help:

https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment

[dross]

Thanks for the help.

[dross]

In thinking about the previous reply ion question #2 I have a follow-up question.

Under a pending payment situation, when the user is returned to the standard “Thank You” page, will the shortcode [wp_eStore_display_transaction_result] return an indication that payment is pending, or will the “Thank You” page merely say ‘Thank you and here are your download links’ (or whatever) and then the download area is blank?

[wzp]

If the payment is “pending,” then nothing will happen…

https://support.tipsandtricks-hq.com/forums/topic/estore-payment-verification-failed

[dross]

Ok, thanks

[Author]

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