Payments not showing up in Transactions

[jaybee]

Website under development: 173.247.244.179/~solutions4u/

Currently testing before we go live. The payment and registration process is working (correct emails going out, members being added, etc.) but no payments are showing up under Payments – All Transactions.

Enabled Debug. eMember_debug.txt_file and ipn_handle_debut_eMember.txt_file show no failures. eMember_debug_cronjob.txt_file is blank.

WP version 5.0.3

WP eMember version 10.1.8

[wzp]

Is PayPal sending the IPN to the same IP address you gave, or is it sending it to a domain?

Does the transaction appear in your PayPal account?

Do you see the plugin’s log file showing that it received the IPN notification from PayPal?

[jaybee]

Now that the site is live at instituteprofessionalorganizers.com, we’ve set the IPN notification URL in PayPal to the home page. The payment is going through and shows up in the log file, but still doesn’t come up under Payments – Transactions.

[wzp]

Please perform a test transaction, and post the log file entries that follow the transaction.

[jaybee]

[03/05/2019 3:39 AM] – SUCCESS :WP eMember Button IPN Hanlder. Paypal Class Initiated by 173.0.81.1

[03/05/2019 3:39 AM] – SUCCESS :Post string : [deleted]

[03/05/2019 3:39 AM] – SUCCESS :Checking if PayPal IPN response is valid

[03/05/2019 3:39 AM] – SUCCESS :Connecting to: https://www.paypal.com/cgi-bin/webscr

[03/05/2019 3:39 AM] – SUCCESS :IPN successfully verified.

[03/05/2019 3:39 AM] – SUCCESS :Creating product Information to send.

[03/05/2019 3:39 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe

[03/05/2019 3:39 AM] – SUCCESS :Item Number: 1654

[03/05/2019 3:39 AM] – SUCCESS :Item Name: Forms

[03/05/2019 3:39 AM] – SUCCESS :Item Quantity: 1

[03/05/2019 3:39 AM] – SUCCESS :Item Total: 0.01

[03/05/2019 3:39 AM] – SUCCESS :Item Currency: USD

[03/05/2019 3:39 AM] – SUCCESS :Membership payment paid for membership level ID: 10

[03/05/2019 3:39 AM] – SUCCESS :eMember integration is being used… creating member account…

[03/05/2019 3:39 AM] – SUCCESS :eMember_handle_subsc_signup_stand_alone(). Membership Level: 10

[03/05/2019 3:39 AM] – SUCCESS :Could not find any record using the given email address (scott@janetbarclay.com). Attempting to query database using the unique reference: 9YB43450G2917030Y

[03/05/2019 3:39 AM] – SUCCESS :Membership level ID: 10, Email: [deleted]

[03/05/2019 3:39 AM] – SUCCESS :Member signup URL: [deleted]

[03/05/2019 3:39 AM] – SUCCESS :Member signup/upgrade completion email successfully sent to: [deleted]

[03/05/2019 3:39 AM] – SUCCESS :Saving transaction data to the database.

[03/05/2019 3:39 AM] – SUCCESS :Transaction data saved.

[03/05/2019 3:39 AM] – SUCCESS :Paypal class finished.

[wzp]

…The payment is going through and shows up in the log file, but still doesn’t come up under Payments – Transactions.

You are looking under the eStore transactions, right? They wouldn’t show up in eMember, because eStore is handling the payments.

[jaybee]

No, we aren’t using eStore at all, just eMember.

[admin]

Somehow that migration you did has messed up a few things. It is likely the insert to the database table is failing. How did you do the migration?

I will need to get access to the site to do some investigation. I will sent you an email for it.

[jaybee]

Thank you for investigating this and updating your plugin to work with our PHP version. Payments are now showing up.

[3ddsa]

How was it solved? I have the same problem

[admin]

Please do the following:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

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