November 18, 2011 at 5:43 pm #4806nijnaikMember
Hi I keep getting this error message:
Please fully read this email as it will explain everything you need to know to address any issue that maybe occuring (if there are any)!
The post payment verification for a payment failed. This could happen for one of the following reasons:
1. The fund for the payment have not cleared in PayPal yet (no need to do anything as the digital product will be delivered once the fund clears).
2. Someone maybe trying to scam a purchase! (no worries… WP eStore got your back
3. You have made a mistake somewhere (please see the failure reason section below to find out more details about this).
===== Exact Reason for This Failure =====
Here are some more details for the exact cause of this transaction failure…
Wrong Product Price Detected! Actual Product Price : 97 Amount Paid: 39.00
===== How to solve the ‘Funds have not cleared’ or ‘Pending payment received’ notification =====
If you have received a pending payment meaning the funds have not cleared for this payment and you don’t know the reason then this link should help
===== PayPal parameters for this transaction =====
I have set everything up ok and the customer payments seem to be going ok.
I have two payment options, buy in 1 go, or buy in 3 payments
http://www.alphamindsystem.com/go-alpha is the sales page so you can see.
I think I have set up the product ok, by adding product price, then in the subscription option adding in the monthly price,
then I have two buttons, one that is buy now short code and other that is subscribe short code.
Is this error a problem or should I ignore it? If it is a problem what do I do to resolve?
I am right in the middle of a launch and do not want to lose lots of sales as a result!
Also I need to know that the affiliates will get their sales tracked too from the purchases made after they have opted into the list
and then followed up thru my autoresponder sequence. I am using your wp affiliate plugin too.
NirajNovember 18, 2011 at 10:33 pm #38652adminKeymaster
You need to make two separate eStore products for your two plans.
1) One product for one time payment
2) One product for the subscription/recurring payment option
To me it looks like you have created one product with a fixed price and a subscription and the payment verification for the subscription one is failing as expected.
Let me know how you go after you make the change.
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