Password recovery && forgot password email

[stephane bride bonnot]

I installed the latest version of the 3 plugin (27/01/2012 versions)

I have a problem when a user makes a password recovery.

he received a forgot password email but the content of this message does not include the login and the new password does not work.

when the user tries to login, the old password still work.

Thanks for you’re help.

[stephane bride bonnot]

by the way, when i update the 3 plugin, I deactivate an reactivate…

then, when I saw that password recovery did not work, I try unsuccessfully to deactivate other plugins.

[admin]

Please do the following:

1. Load a fresh build of the plugin:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

2. Create a test member account (if you have free membership enabled then simply share the URL of the registration page).

3. Share the details of this test member account so I can do a test.

[stephane bride bonnot]

I understood what was happening.

I connect affiliates through emember connection via After Login Page and Automatically Log into Affiliate Account. And when a member is created, automaticaly, a affiliate account is created too, with the same member password.

But, when a member ask to change his password, only the emember’s password is changed. The affiliate password is still the old one.

The member is trying to connect with his new password received by email, but it doesn’t work because Affiliate wants the old password.

Is there any solution to this problem ?

Thanks again for you’re answer.

By the way, I Don’t know why, but now, login appears in the email password renewal.

[admin]

If you have the “Automatically Log into Affiliate Account” feature checked then eMember will update the details on the affiliate plugin too (when a member updates his/her profile). This is only happening when you reset the password using eMember’s forgot password option right?

[stephane bride bonnot]

Yep…

I think I understand, but tell me if i’m wrong.

I use emember via [wp_eMember_login] and emember widget to connect to affiliate screen.

When i use emember forgot password link, everything is ok.

But, when I use affiliate screen menu (account) to modify my password, emember password is not update.

So, Emember can update the affiliate details, but the opposite is not true.

[admin]

Yeah, eMember can update the affiliate profile but opposite is not true. eMember is a member management plugin so it has the capability to manage all aspect of a member (including this affiliate account). When you use eMember and affiliate together it is expected that your member’s use the eMember’s member management system (login, profile update, reset password etc.). This way your members will have to log into the site only once and have to remember only one set of member management operations.

[Author]

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