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Not Stamping but no errors

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Not Stamping but no errors

  • This topic has 23 replies, 7 voices, and was last updated 12 years, 9 months ago by Supersock.
Viewing 9 posts - 16 through 24 (of 24 total)
← 1 2
  • Author
    Posts
  • February 16, 2012 at 12:49 am #39362
    paikos
    Member

    I’m having the same problem. I’m using Version 4.1.0

    February 16, 2012 at 4:00 am #39363
    admin
    Keymaster

    1. Please try loading a fresh build of the plugin (use the WordPress plugin uploader)

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    2. Check this checklist

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    March 13, 2012 at 4:48 pm #39364
    Ulich05
    Member

    I’ve got the same issue with the manual stamper simply returning a page that otherwise would show the stamped link but doesn’t. There are also no error messages. I have also gone through the troubleshooting checklist and installed a fresh build of the plugin with all other plugins deactivated.

    we are not running out of memory as we have allocated 256MB in php.ini (mem issues return an error message)

    Please advise.

    this is version 4.1.4

    March 14, 2012 at 6:37 am #39365
    admin
    Keymaster

    Sent you an email to get site access so I can investigate.

    Update: Used stamping method 2 from this checklist and it worked fine:

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    June 24, 2012 at 10:38 pm #39366
    Romain Cazaumayou
    Member

    Hello,

    I face the same problem with this configuration :

    WP PDF Stamper Version 4.1.8

    WordPress Version: 3.4

    PHP Version: 5.3.6

    MySQL Version: 5.1.58-log

    Web Server Info: Apache

    GD Support: Yes

    PHP Memory Limit: 128M

    test file : 145 Ko

    Could you please help me for that ?

    Thanks.

    Romain

    June 24, 2012 at 11:53 pm #39367
    admin
    Keymaster

    Hi Romain, Please verify that you have gone through this checklist:

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    August 24, 2012 at 7:36 pm #39368
    Supersock
    Member

    Just installed eStore and the Stamper program. The store front works fine, gives me the pdf file purchased through PayPal, but the Stamper did not work.

    There is nothing on the the PDF on the link in the email.

    I tried using the Manual Stamping and it just sits there saying “WP PDF Stamper – Manual Stamping” and doesn’t do anything. There are no files stamped to be found. I’ve uninstalled, reinstalled and used the min requirement checker. I have Ion Cube, 256 MBs and the CURL library.

    I just bought the plugins yesterday so they are the current version.

    I thought it might be a theme issues so I installed the latest version of twenty ten and switched to that and still get the same thing, nothing happens when I use Manual Stamping.

    August 25, 2012 at 1:28 am #39369
    admin
    Keymaster

    That means the stamper plugin is not working well on this site. Lets identify the root cause of it. Did you go through the following checklist already?

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    How big is your PDF file?

    August 25, 2012 at 2:33 pm #39370
    Supersock
    Member

    Okay, I switched to stamping method 2 in the settings and the manual stamping works now.

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