Not receiving Payment information after making payment. I suspect IPN conflict

[jfoppoli]

I have a Paypal account already set up for a different product on a different domain that the one in which I am using WP eMember. When a user signs up for the premium membership, I receive the payment but the user never gets any email to activate his account and the website doesnt receive any info either.

I think I have 2 problems here.

1) The user should receive his email info, but doesn’t. No clue why.

2) The eMember website doesnt recieve the info because the IPN on paypal is setup for a different product on another website. Do I have a way to fix this?

Thanks,

Julio

[Peter]

Hi,

How are you doing the membership payments?

ie, are you using a plain paypal button? (as per this link http://www.tipsandtricks-hq.com/wordpress-membership/how-to-use-a-simple-paypal-payment-button-to-accept-membership-payment-146)

OR,

are you using eStore? (as per http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-wp-estore-integration-for-membership-payment-60)

Can you please enable debug for eMember (and eStore if applicable) and share the output from the log files please.

See this for how to enable debug:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[jfoppoli]

Hi,

I am using the simple paypal button. I saw the options in the debug for eMember but none of them applies here.

Julio

[Peter]

“I saw the options in the debug for eMember but none of them applies here”

Which options are you talking about?

[admin]

Use this one for eMember and Direct PayPal button integration:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-and-plain-paypal-button-integration-troubleshooting

Here is another related topic where another user had this same issue and it turned out that IPN was disabled in his PayPal profile:

https://support.tipsandtricks-hq.com/forums/topic/complete-your-registration-email-not-delivered-from-paypal

[jfoppoli]

I have followed the steps. I think the problem I have is that I am already using the IPN with another product I have on a different website. So paypal is receiving notification of payment but it is not sending it to this site, [www.premiumspanish.com] simply because it has no info about it. Is there a way around this? Having different IPNS for different products on different websites on paypal? Thanks!!!

[admin]

You can override that on a per button basis. This is why our instruction tells you to add the IPN URL in the “Advanced Variables” section of the button (this tells PayPal to send the IPN to the specified URL).

Please post what value you have specified in the “Advanced Variables” section of the PayPal button that you are using with eMember.

[jfoppoli]

Actually I did do that, I used Membership ID, which corresponds to the Premium Level I created

This is in the button, in advanced variables.

…………………………………………………………………………..

notify_url=http://www.premiumspanish.com/?emember_paypal_ipn=1

custom=subsc_ref=3

……………………………………………………………………………

I would like to mention that in the Instant Payment Notifications Setup on Paypal, I have the code for the other website AND IPN is ON. I know you said this can be tweaked on a per button basis, but well, I just wanted you to know that. All the time this code I am showing above was indeed in the button I had created.

When I go to the IPN History page, I get a list of messages like this. They correspond to the exact time I did the transactions.

Search results

Date/time created Message ID Status Transaction ID

5/19/2012 21:06 PDT 7LE22361N0152423R Retrying 24V08667RB577451X

5/20/2012 17:24 PDT 0EJ06676M0484942G Retrying 0K7770014N7630444

5/20/2012 18:00 PDT 1CK06417F25189018 Retrying 24A88557FD2641908

5/20/2012 18:01 PDT 1DB73110R4415002V Retrying 4ER190946S091130P

5/20/2012 18:07 PDT 8BX114358T739850V Retrying 11770867JA000091M

I just clicked on the first one of them, and I get this message:

Instant Payment Notification (IPN) details

Message ID

7LE22361N0152423R

Date/time created

5/19/2012 21:06 PDT

Original/Resent

Original

Latest delivery attempt date/time

5/20/2012 08:32 PDT

Notification URL

[http://www.premiumspanish.com/?emember_paypal_ipn=1]

HTTP response code

What’s this?

404

Delivery status

Retrying

No. of retries

13

Transaction ID

24V08667RB577451X

IPN type

Transaction made

……………………………………………………………………………

[jfoppoli]

Now that I see it like this, I think the problem is in the notify URL I typed Emember and not eMember I will change it now and let you know. Thanks!!!

[jfoppoli]

AWESOME!!!! IT DID WORK!!! It was that letter! THAnks folks! I do appreciate your support!

[Author]

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