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[Support request] New Products saying it is created but not showing up

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › New Products saying it is created but not showing up

  • This topic has 8 replies, 3 voices, and was last updated 1 year, 6 months ago by djinanna.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 3, 2021 at 9:14 pm #83630
    djinanna
    Participant

    When I add a new product it says its created but its not showing up – and when I use a copied one the description won’t update

    aquarianyogi.net

    September 4, 2021 at 6:09 am #83631
    wzp
    Moderator

    What do you mean by “it says it’s created?” Specifically, how are you checking to see if the product was created?

    What do you mean by “it’s not showing up?” Specifically, what particular shortcode(s) are you trying to use?

    Please post a live URL to a test page, along with a description of what we are supposed to see.

    September 7, 2021 at 9:53 am #83633
    djinanna
    Participant

    I save the product – and when I save it the little notification up top says it has been created

    new

    But it isn’t in the product list and none of the products are updating

    Im not talking about embedding it – I mean just even adding it.

    September 7, 2021 at 4:19 pm #83634
    wzp
    Moderator

    So, when you check the product database, you do not see it? Are you using any page caching plugins?

    September 7, 2021 at 6:48 pm #83636
    admin
    Keymaster

    Do the following to make sure there is no DB table out of alignment issue:

    Re-install or Load a Fresh Copy of the Plugin(s)

    Did you migrate your site/server recently?

    September 11, 2021 at 6:49 pm #83648
    djinanna
    Participant

    Its still not working – I uploaded fresh copies – was there more text? your bog blue support graphic covers half the post

    September 11, 2021 at 7:19 pm #83649
    djinanna
    Participant

    since this problem has not always arisen it cant be a cache plug in and as far as I don have one installed on the install

    September 11, 2021 at 8:36 pm #83651
    wzp
    Moderator

    Who is your hosting provider, and what hosting plan are you using?

    September 12, 2021 at 8:38 am #83652
    djinanna
    Participant

    site ground Renewal: 2 Years GrowBig Hosting (USA DC) – thefamecompass.com, Renewal: 1 Year SG Site Scanner – thefamecompass.com

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