New members not passed to Getresponse

[sgrpublishing]

I have been testing my eMember site and when I register for the free membership (the only one available at the moment) the sign up process works fine but the new signup does not appear in my Getresponse account.

I have put in the Getresponse campaing name and my API Key but still no new signups in the GR account.

Perhaps I am missing something.

Thanks

Mike

[Judith Tramayne]

I doubt if you’re missing something. I thought it had something to do with having a confirmed opt-in. It wouldn’t show in Get Response until the member confirmed.

But I too am having problems with emember and GetResponse not recognizing my test member.

So hopefully someone will answer are two questions/posts.

[amin007]

After the signup does the member get a confirmation request email from GetResponse?

[Judith Tramayne]

Not on mine – I turned confirmation opt-in off.

[Judith Tramayne]

When I checked, my free product is also not going through to GetResponse

[Judith Tramayne]

For individual products or members who purchase for GetResponse integration, am I supposed to put:

campaignname

or

campaignname @getresponse.com

In the directions for products your example is the second choice but in the directons for the autoresponder settings in eMember, you’re saying it’s the first way.

You can see why I’m a little confused.

[amin007]

The campaign name should be the following:

campaignname

Aweber needs a @aweber.com at the end.

[creativedig]

Hey support.

Seem to be having trouble integrating GR into the site.

Our aim is to have 2 products in the shop (1 free membership and 1 paid membership (recurring monthly payment) and when a new member signs up their email is added to the relevant getresponse list we have created.

Using eMember have checked box added GetRespons campaign name (without @getresponse.com) added API key saved and updated options. But this is not passing the member sign up email to getresponse.

Have also added GetResponse details into eStore ‘Autoresponder settings’ fields and tested but emails are not being passed to get response.

Have also tried adding listname to Autoresponder settings field in add/edit product page but this does not pass the email to get response.

We’ve followed the instructions on the tips n tricks site but cannot get the integration working. Could you please advise how to get the integration working.

Thanks very much.

[admin]

This link will help you troubleshoot:

https://support.tipsandtricks-hq.com/forums/topic/wp-estore-troubleshooting-autoresponder-signup-not-working

Share the debug file’s content here and we will be able to tell you what is going wrong.

[Author]

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