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New member registration problem

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › New member registration problem

Tagged: registration problem, reset adjustings

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 5 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 18, 2012 at 10:49 am #5315
    James2011
    Member

    I have filled all fields in new member registration form. But after this I can see next message:

    Failed.

    Something went wrong. Please Contact Admin.

    First time I registered succesfully as user and after this I have deleted this user in database even in Mysql.

    But after this I tried to register as user using the same email and after this I have got this problem message:

    Failed.

    Something went wrong. Please Contact Admin.

    HOW TO RESOLVE THIS PROBLEM!?

    January 18, 2012 at 10:55 am #40936
    James2011
    Member

    Now I have tried to register on NEW email which I did not register before. And I have got the same problem.

    *******************************************

    Failed.

    Something went wrong. Please Contact Admin.

    *******************************************

    January 18, 2012 at 1:17 pm #40937
    James2011
    Member

    ONE MORE QUESTION

    Is it possible to reset all adjustings? I have very many errors almost in any action (setup codes, new member registration etc.) Therefore it will be better to begin adjustings from zero. Could you advise me step by step instruction for adjustings all parameters from zero? Thanks a lot.

    January 19, 2012 at 4:20 am #40938
    admin
    Keymaster

    The most obvious thing to check is to make sure that you do not have any WordPress user with that email address (eMember will check both the WordPress users and eMember’s member data to make sure that the user is unique). You can easily import a WordPress user into eMember without having to register again.

    1. First do the following:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    2. After you install a fresh copy of the plugin start from the settings menu and re-adjust your settings.

    3. Edit the membership related pages (example: login page, registration page etc.) and correct them according to the documentation.

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