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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › New member registration problem
Tagged: registration problem, reset adjustings
I have filled all fields in new member registration form. But after this I can see next message:
Failed.
Something went wrong. Please Contact Admin.
First time I registered succesfully as user and after this I have deleted this user in database even in Mysql.
But after this I tried to register as user using the same email and after this I have got this problem message:
Failed.
Something went wrong. Please Contact Admin.
HOW TO RESOLVE THIS PROBLEM!?
Now I have tried to register on NEW email which I did not register before. And I have got the same problem.
*******************************************
Failed.
Something went wrong. Please Contact Admin.
*******************************************
ONE MORE QUESTION
Is it possible to reset all adjustings? I have very many errors almost in any action (setup codes, new member registration etc.) Therefore it will be better to begin adjustings from zero. Could you advise me step by step instruction for adjustings all parameters from zero? Thanks a lot.
The most obvious thing to check is to make sure that you do not have any WordPress user with that email address (eMember will check both the WordPress users and eMember’s member data to make sure that the user is unique). You can easily import a WordPress user into eMember without having to register again.
1. First do the following:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
2. After you install a fresh copy of the plugin start from the settings menu and re-adjust your settings.
3. Edit the membership related pages (example: login page, registration page etc.) and correct them according to the documentation.