Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › New "Account State" Needed for Wp eMember
Tagged: account states, WP eMember
- This topic has 3 replies, 3 voices, and was last updated 10 years, 10 months ago by admin.
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December 30, 2013 at 10:02 am #10319OzanMember
Hi,
In eMember we have such a situation:
Let say after 2 months, a member is cancelling his/her membership. Since he/she has paid for the first two months content, the member should be allowed to login, and to reach that first 2 months’ content although he/she cancelled the membership for further upgrades.
But in eMember “account states” doesn’t allow any option for that.
If you make the account state “inactive, expired or pending” it completely restricts the member to login to the member area. If the account is left as “active” it continues the membership level to upgrade as if the member is continued for his/her membership although he/she is not.
There may be a new “account state” needed, which freezes the membership level to be upgraded, but still let the member to login and allow to reach the content until the freezed level. The “account state” name could be sth like “freezed” I think.
Could we expect such a change in new updates?
December 30, 2013 at 12:26 pm #59969mbrsolutionSpectatorHi Ozan, at the present you could use the following shortcode:
[wp_eMember_renew_membership_for_free]
The above shortcode carries out the following action. It will display a “Renew” button that lets the logged in user to renew his/her membership account for free. Can be helpful when you want to offer some of your special members to be able to renew without actually paying for the membership.
Once the account reaches it’s end period you can simply cancel the account.
Kind regards
December 30, 2013 at 1:06 pm #59970OzanMemberHi,
In our membership sites we only offer paid memberships. So all the current members are paid members at first account creation.
The problem we face is, sometimes members cancel their membership after 2 or 3 months, but according to the current options of wp emember we need to cancel the membership of that member at that point and restrict the content.
It may be useful when all the content is given in the first month. But if the content is drip-content style and when a member wants to cancel after x months, he/she should still have right to access to the paid months’ content.
But in current options of wp eMember we cannot offer such a solution.
December 31, 2013 at 1:23 am #59971adminKeymasterAre you after pro-rating like the following:
Or you want it so even after the user cancels the membership. He/she should have access to members only content?
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