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membership expired problem with secondary membership level

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › membership expired problem with secondary membership level

  • This topic has 1 reply, 2 voices, and was last updated 7 years, 7 months ago by wzp.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • November 28, 2017 at 3:12 pm #14563
    huhn321
    Member

    Hi!

    This is just an information for people who come along the same problem I had to deal with.

    It’s also related to this article:

    https://support.tipsandtricks-hq.com/forums/topic/emember-content-protection-not-working-for-multiple-memberships

    All IS FINE WHEN A SECONDARY MEMBERSHIP LEVEL IS ADDED VIA A WOOCOMMERCE BUY (that’s my case)

    When adding a member MANUALLY from the DASHBOARD (as I did for testing purpose) you get the membership expired message for your secondary membership protected content.

    This is because when you manually add a secondary membership the Start Date will NOT be set. So be sure to set the right START DATE as well as the secondary membership level.

    Perhaps in a future update this issue can be solved by adding automatically the date the member was added to his secondary level manually.

    I hope I can save you the two hours it took me to find out about this…

    Greetings!

    Ps: If I should have missed a similar comment, sorry about that. But I did not find a solution for this one.

    November 28, 2017 at 6:10 pm #76811
    wzp
    Moderator

    Thank you for sharing!   8)

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