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eMember – Content protection not working for multiple memberships

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eMember – Content protection not working for multiple memberships

Tagged: content protection, membership levels, multiple, WP eMember

  • This topic has 3 replies, 2 voices, and was last updated 7 years, 7 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 14, 2017 at 2:34 pm #14528
    Viviana.cerrutti
    Member

    I have an user that has 3 memberships but can only see the content of the primary membership. Secondary memberships show a “

    Your subscription for this membership level access has expired.”

    This is how I am protecting and testing:

    [wp_eMember_my_membership_levels show_welcome_page=1]

    ID: 2

    [emember_protected for=”2″ ] Contenido Miembro Gratuito [/emember_protected]

    ID: 3

    [emember_protected for=”3″ ] Contenido Miembro Cliente [/emember_protected]

    ID: 4

    [emember_protected for=”4″ ] Contenido Miembro V0101 [/emember_protected]

    ID: 5

    [emember_protected for=”5″ ] Contenido Miembro Admin [/emember_protected]

    ID: 6

    [emember_protected for=”6″ ] Contenido Miembro R0101 [/emember_protected]

    ID: 7

    [emember_protected for=”7″ ] Contenido Miembro P0101 [/emember_protected]

    The only content showing is ID: 5 which is primary memberships. Not 2 and 3 that correspond also to the user secondary memberships.

    November 14, 2017 at 11:23 pm #76737
    admin
    Keymaster

    Edit the member’s profile in question from the admin interface. Look at the additional membership levels section. What is the start date value that you have next to the memberships that shows as expired?

    The plugin will use that start date value and the duration value you set in the membership level configuration to determine if the user still has access to that level or not. So make sure to update/adjust the start date value if you manually want to give access.

    November 16, 2017 at 12:43 pm #76738
    Viviana.cerrutti
    Member

    I created a shortcode that uses the function wp_emember_is_member_logged_in(x) being x the level ID and it works, so…

    And besides the memberships never end in my configuration…

    November 16, 2017 at 11:39 pm #76739
    admin
    Keymaster

    I will take a look at your site. I have sent you an email for it.

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