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Members show up on eMember dashboard but not under manage members

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Members show up on eMember dashboard but not under manage members

Tagged: Wordpress 3.1, wp 3.1

  • This topic has 16 replies, 8 voices, and was last updated 14 years, 2 months ago by amin007.
Viewing 15 posts - 1 through 15 (of 17 total)
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    Posts
  • February 24, 2011 at 8:44 am #2795
    Theo
    Spectator

    Hello,

    I have purchased and installed WP eStore & WP Affiliate & WP eMember & PDF Stamper & Infinity Remix and am loving it so far but I have now run in to a problem.

    When I go to the eMembers dashboard I see the 2 members I created

    [http://clip2net.com/s/NeXk]

    but when I go to manage members they are not there

    [http://clip2net.com/s/NeXE]

    also when someone creates an account via my eMember login page and then logs in,

    they are not logged in to wordpress, and if they want to comment on my external pages they are asked to log in again but this time it is the normal wordpress that wants the user to be logged in, even though on the eMembers widget it shows them logged in

    [http://clip2net.com/s/NeYH]

    please advise,

    thanks in advance,

    Theo

    February 24, 2011 at 10:29 am #29405
    Theo
    Spectator

    OK, I resolved the 2nd part, I should have opened my eyes a bit.

    February 24, 2011 at 11:38 am #29406
    tom456
    Member

    Yes I have the same problem.

    I automatically upgraded to WordPress 3.1 and ever since I cannot see the members listed.

    Im using WP eMembers – Members v5.9.5

    Please advise what to do as something isnt right somewhere?

    Many thanks

    February 24, 2011 at 11:53 am #29407
    tom456
    Member

    Just a quick follow up I also have Wp affiliate and Wp estore and all seems fine with these programmes.

    The problem in wp eMember is that I cannot access the content membership level protection area as it is not listing any pages and nor is it listing any members in the members area.

    Please advise asap as this is obviously quite a serious issue.

    Many thanks

    February 24, 2011 at 1:45 pm #29408
    woodpecker34
    Member

    I have the same problem.

    Installed eStore and eMember. When attempting to protect content in eMember, nothing shows up (pages, posts).

    I was having the problem with not being able to access members and (since it was a brand new site in testing) deleted everything and started over.

    February 24, 2011 at 1:52 pm #29409
    z2z2z
    Member

    Same issue here…

    After the auto install of the latest WordPress release update 3.1

    no members displayed, but they are in the database.

    February 24, 2011 at 4:42 pm #29410
    Theo
    Spectator

    It seems the same problem is occurring in the ‘Manage Content Protection’ area

    February 24, 2011 at 6:09 pm #29411
    kimpomares
    Member

    Hmmm. Me too! :-( jQuery problem?

    February 25, 2011 at 2:24 am #29412
    ericgallagher
    Member

    Problem here also!

    February 25, 2011 at 3:22 am #29413
    amin007
    Participant

    Looks like WordPress has changed some AJAX functions in WP3.1 which is making eMember fail when it makes the queries. We are looking into it to identify the issue.

    FYI – This won’t affect your existing content protection or signup process on the site. Your existing customers won’t be affected. eMember is just having an issue retrieving the list from WordPress. We will provide a fix for this ASAP.

    February 25, 2011 at 3:37 am #29414
    ericgallagher
    Member

    Is there a place where we can know about these issues before we upgrade? Just wondering for future reference.

    February 25, 2011 at 6:28 am #29415
    amin007
    Participant

    Okay fixed!

    Updated the eMember plugin to resolve the WordPress3.1 issues. Download a latest build of eMember from here:

    https://support.tipsandtricks-hq.com/update-request

    We always keep our plugins upto date so it works with the latest version of WordPress. When WordPress releases a new version it is a good practice to give it a few days before upgrading so the plugin and theme developers get time to test the new release out and resolve any issues. We do test the plugin with the beta version of the upcoming release but things do change between the beta and the final release.

    February 25, 2011 at 9:18 am #29416
    tom456
    Member

    Many thanks all working fine now.

    Customer service excellent as ever…

    Thanks again

    February 25, 2011 at 1:06 pm #29417
    Theo
    Spectator

    not working for me.

    I uploaded the correct files to the correct location

    I then deactivated and re-activated the plugin

    Now it gets stuck at ‘loading’ on both the members and manage content protection areas

    http://clip2net.com/s/NorH

    http://clip2net.com/s/NoqY

    February 25, 2011 at 1:49 pm #29418
    Theo
    Spectator

    false alarm…. sorry

    no explanation as to why but it wouldn’t work for about 10 mins then it started working

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