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Hi!
I have automatic wordpress integration set… but thats not the problem.
Problem is, earlier today it looked like I was logged in as one of my members.
Someone just reported to me they were logged in under someone else.
And now, I just saw that I am logged in under the last person I spoke to!
This is a huge deal – as I was about to use this plugin to launch a members site for my existing (and future) client base. Is there a guarantee for this? I just bought recently. I love the plugin (bough estore and aff manager too!), but if it works like this, I cant do it, sorry. Got a business to run – dont want to chase bugs all day.
Im sure you can understand.
Please advise
Chris
Hi,
In order for our team to be able to best assist you could you please provide as much information as possible as per the following guidelines:
1) Think about what details you can give us that will help us recreate the issue that you are seeing. Simply outline whatever you are doing to see the issue and what error you are receiving (if any).
I have a member setup area to train my employees. I am using multiple levels enabled. Ive created a few test accounts. Its tied into wordpress user accounts.
What is happening is myself and one of my staff have refreshed a page, and see that we are logged in under someone else.
I have domain level lockdown enabled. But, we are not sharing computers. There is literally no way he could have been logged in under one of my test accounts by accident.
2) Provide a link to the exact page where the problem is seen.
staff.senukex-service.com is where I am doing this.
3) What do we have to do on this page to see the issue (provide necessary instruction)
log in under test account and move around the site. go do something else for awhile. Come back and click a link or refresh the page. You may find yourself logged in under someone else.
4) What version of WordPress and the plugin(s) are you using?
latest versions for both
5) If you are using a shortcode that is not working then copy and paste the exact shortcode that you are trying to use so we can see if there is a typo or some other information in the shortcode is wrong.
not applicable
6) If the issue/error you are seeing only happens at activation time (when you activate this plugin) then tell us which method you used to upload the plugin (the WordPress plugin uploader or an FTP program like Filezilla?).
not applicable
I dont have a problem giving access to see if you can see anything wrong like a conflicting plugin (no clue what it would be though).
I do have bbpress installed… wonder if thats messing with any settings….
Anyway, to get access simply email me at cmcarlin AT g mail DOT com
Thank you for the details. It looks like the work of a caching plugin. You are actually looking at a cached version of that page (which was cached in a logged in state of this other user). Are you using any caching plugin? If you are then which caching plugin?
Similar issue that another user faced:
https://support.tipsandtricks-hq.com/forums/topic/members-logged-in-as-other-users
That sounds very logical and that problem in the thread is exactly what is happening to me it seems but I am not using a caching plugin. Actually, I’m running (relatively) light in the plugin dept.
Want to check out the site? I’ll give access, just want this fixed- been planning on using this plugin for my clients and was going to use it to let them access personal information (basically individual content protection), but I won’t do this if there is risk of someone logging into another users account. Very sorry, but if I can’t get this one problem fixed, I will have to kindly ask for a refund as I have to get moving on this project. I REALLY want it to work though, because I love the interface and features as well as the integration with the shopping card and AFF manager plugins. Very cool stuff! …. if it works
Happened again.
Made a new page, content restricted.
Opened IE (was working in chrome) – went to site by directly typing in protected page
was logged in under a brand new member – I assume he was the last one to be logged in (chatted with him).
Cant remember if I was logged in yesterday under a test user name – so I dont know if the cookies were “fresh” or not – if that makes sense.
Somehow your PHP Session data is getting messed up (Session data is suppose to be different for each user but in your case it is getting shared). I have a feeling this dual PHP environment setup that you have might be contributing to this. You may want to address this PHP session issue with your hosting provider.
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