Tips and Tricks HQ Support Portal › Forums › WP eMember › Member Registration issues
Tagged: data, data capture, form builder, member data, member level, missing data, registration, registration form, registration link
- This topic has 8 replies, 4 voices, and was last updated 10 years, 3 months ago by admin.
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July 20, 2011 at 3:46 am #3841bentley74Member
Hi,
I am still a little hazy on the “registration page” (and registration in general) front with eMember. If I am not offering a free membership registration level do I actually need to set up a specific registration page, or is this something that automatically gets generated by the plugin?
The reason I ask is that I had someone test purchase a new package I am getting ready to launch – basically accessible via a “member’s area” created using emember.
She received an email with this msg in it after the order was placed:
“Please complete your registration by visiting the following link:
?member_id=3&code=59cf3bc34564c345655d083c7b01facf
Thank You”
Made me think that perhaps there should have been a URL in front of that code snippet.
One other weird thing happened as well. I have an Aweber list connected via e-store. When the order was placed for some strange reason I was the one who received the request to “confirm my subscription”, not my friend who placed the order.
Again – probably just some dumb little thing I forgot about or missed, but if you happen to know how this might happen that would be great!
Thanks!
B
July 20, 2011 at 11:57 pm #34493amin007ParticipantYou still need to complete the “Pages/Forms Settings” section of eMember for it to work properly. Please follow the video tutorials and it should help:
July 21, 2011 at 1:17 am #34494bentley74MemberThe only link I have not added to that page is the “registration page”, but I don’t want to have a free membership level available. When I tried to create a page (thinking perhaps that this would somehow tie in to the paid member registration) it just told me there is no free registration available when I put in the shortcode.
I have emember linked up to ecart, so I have no idea why it won’t generate a proper registration page link when someone pays for the package.
Any thoughts on the fact that Aweber sent ME the request to sign up for the list and not my customer?
Thanks
July 21, 2011 at 2:22 am #34495bentley74MemberOk – Ivy to the rescue on the registration page situation (I did not realize I still needed a registration page created in WordPress even though I am not taking free members).
This Aweber issue is really bizarre though. I followed the instructions for setting up a email parser (and did so exactly the same way as with previous estore products on other sites) – no clue why it would send a confirmation request to the source email address (ie where the list is sent from) rather than sending it to the customer!
July 21, 2011 at 2:26 am #34496amin007ParticipantThe plugin needs to know the URL of the registration form page so it can create the unique registration link for a customer after the purchase. If you don’t want free membership that is fine. Simply keep the “Allow Free Membership” option unchecked in the settings menu and nobody will be able to use the registration form to signup for a free membership.
If you get the AWeber email rather than your customer then some settings with the parser is not correct. Check this post for common mistakes that people make:
June 22, 2014 at 6:49 pm #34497FredMemberGreetings:
Here is a scenario with multiple parts. I am attempting to piece together what to do that is the most efficient and which will leave little room for error.
Background:
I am setting up eMember for the first time for a group.
We run membership year 1 September-31 August. FYI: we open the new year’s registration for new members starting June 1.
I installed Form Builder to customize each year’s member registrations to respective membership level 2 (2013-2014) with registration form 2013-2014, level 3 (2014-2015) with registration form 2014-2015, and so forth.
From testing, it appears that the registration process is functioning as it should with a few glitches.
I am using email as the username (following what I read in support forums).
I believe that I understand how custom forms associate with membership level.
For example, for the level 3 (2014-2015 membership year) I found that I place a short code relative to membership level ([wp_eMember_registration_form_for level=3]). Yes?
Issues:
I would like to import 2013-14 members into DB and send them a complete registration link for the 2013-2014 year. So far, testing sends these person 2014-15 membership.
I found the CSV data import plugin on Tips and Tricks and will be able to use this once data fields issues are corrected (see #II. below).
My main goal is for members to get their accounts set up with a password they choose.
I will then send them renewal notice in a few months.
We also have board member voting in July; I hope to use eMember for broadcasting email.
I found from testing, that not all of the data collected through custom forms are in the membership information.
I cannot confirm member level (aka member year).
I am not able to see specific data collected for our organization.
The password field from custom forms is duplicated on the form. I checked to make certain that confirm password setting is not checked. I have not found how to instruct confirming password.
Please point me in the correct direction and suggested order to resolve difficulties.
Thanks.
June 23, 2014 at 7:47 am #34498adminKeymasterYes, to place a registration form for a particular level you would use that shortcode. But you should read the following post to learn how eMember handles the registration form by default:
You can create a special page and place a registration form for a particular level on that page. Then email all the users to go to that special page and fill in the form.
Couldn’t you create a buy button for the membership payment and then send the users to that page? The users can pay and then after the payment, they will get to create the account and it will be all automatic.
The form builder addon is an extension that was created for a particular purpose. It is not necessarily going to integrate with all other addons. Some of these other free addons were developed by community users.
July 1, 2014 at 4:41 pm #34499FredMemberThank you for your response. With one exception, I have clarity on the issues I described.
Please explain further why the form builder add on does not place data collected into the member information? My understanding is that the form builder is a T&T build.
If the data collected on the form builder is not captured with member information, then the plug in will not be more efficient then what we currently are doing. I would still need to maintain multiple sources of data files for the various purposes we use data. Please let me know if there is a fix for the form builder add on to function completely with the eMember plugin.
Thanks…fred
July 1, 2014 at 11:07 pm #34500adminKeymasterWhen you have lots of custom data, you can’t put it in the same database table as the other data. You don’t even know how the columns for these fields will look like (because they are custom). For this kind of situation you need to use the concept of a meta or relational table. We do that in the form builder.
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