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I need help urgently

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › I need help urgently

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 9 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • September 25, 2011 at 6:59 pm #4406
    torc
    Member

    My site is supposed to be fully functional by midnight and now I’m having problems sending out the emails from the membership plugin. Only the store plugin emails are going out. After payment there doesn’t seem to be a way for people to set up their account. I’m using the e-store and e-member plugins. I have a subscription for the membership side and sell products also on the site. When I created a subscription link just to test, nothing happens. I don’t receive the email from e-member that tells me how to register. I receive the email from e-store but not e-member. How do I get it to send out (prompt to complete registration),(registration complete),etc… emails. Also, when I go to the registration page, it says the site doesn’t have a free registration, make a payment to register. How are people to register if it’s not showing they have paid?

    September 25, 2011 at 8:02 pm #37013
    torc
    Member

    Here’s the ipn handle debug log:

    [09/25/2011 7:45 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

    [09/25/2011 7:45 PM] – SUCCESS :Post string : txn_type=subscr_signup&subscr_id=I-VDJ5S1LEYDBS&last_name=Woodward&residence_country=US&mc_currency=USD&item_name=full+access+test&business=accounts%40profitarmy.com&amount3=0.02&recurring=1&verify_sign=AYkfPMj3Yw-OwsXtwJg49fQYox8cAGk6U2VycEIVTbRHpfpmtdvxThQn&payer_status=unverified&payer_email=david%40knowshow.net&first_name=David&receiver_email=accounts%40profitarmy.com&payer_id=P322ATF4ET4E2&reattempt=1&item_number=18&subscr_date=12%3A45%3A20+Sep+25%2C+2011+PDT&custom=eMember_id%3D3%26ip%3D67.160.41.40&charset=windows-1252&notify_version=3.4&period3=1+Y&mc_amount3=0.02&ipn_track_id=dNonqUys2VyFwh9EO2GXgQ&

    [09/25/2011 7:45 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

    [09/25/2011 7:45 PM] – SUCCESS :IPN successfully verified.

    [09/25/2011 7:45 PM] – SUCCESS :Creating product Information to send.

    [09/25/2011 7:45 PM] – SUCCESS :Subscription signup IPN received… nothing to do here(handled by the subscription IPN handler). Check the “subscription_handle_debug.log” file more details.

    [09/25/2011 7:45 PM] – SUCCESS :Paypal class finished.

    September 25, 2011 at 8:02 pm #37014
    torc
    Member

    The subscription_handle_debug.log doesn’t have anything in it.

    September 25, 2011 at 11:38 pm #37015
    admin
    Keymaster

    By looking at the debug, it doesn’t look like you have specified a value in the “Reference text” field of this product. What value do you have in the “Reference Text” field for this product (product ID 18)?

    The reference text field of a product tells eStore that this is a membership product and a member account needs to be created. Detailed information here

    http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-wp-estore-integration-for-membership-payment-60

    Also, We have a 24 hour reply policy (this is explained in our terms and conditions and the support guidelines):

    https://support.tipsandtricks-hq.com/forums/topic/forum-rules

    You were suppose to have read them before you purchased anything from us.

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