Manual Checkout Buy Now button not working

[sandyfootprints]

Hi

I’ve set up the manual payment options in my gateway settings and I’ve added a button to my payment page as follows:

[wp_eStore_buy_now_for_specific_gateway id=”1″ gateway=”manual”]

However, this doesn’t work! It redirects saying that the cart is empty. I don’t, however, have a cart system set up on the website as all my purchases are buy it now/subscription payments so I don’t have an add to cart or a view cart option.

How can I set up manual payment buttons to handle this?

Thank you!

[wzp]

Do you have the manual gateway (“Use Multiple Payment Gateways” & “Use Manual Payment Option” settings) setup and enabled?

https://support.tipsandtricks-hq.com/forums/topic/wp-estores-manualoffline-checkout-methods-how-manual-checkout-works

Do you have a link to a test page? It seems like you may have a PHP session issue on the site. Have you done the test mentioned here to verify that session is working on your site?

https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

[sandyfootprints]

Hi,

I can’t do this check because I don’t have a cart on my site! I just want a ‘buy now’ button that will take to manual payment…

And yes I do have multiple ayment gateways and manual payment options settings setup and enabled…

[sandyfootprints]

OK I created the cart button and checkout page and enabled the setting to redirect to checkout when an item is added to the cart. However, when it redirects the page says my cart is empty… so I’m not even making it to the part in the test in the link you sent me where you can view the product in the cart! What could be causing this?

Thanks!

[sandyfootprints]

The session info from my server is as follows:

[redacted]

Please can anyone help? Its becoming urgent now!

Thank you!

[admin]

I know you are not using the cart but you still need the PHP session on your site to work correctly. That test is a good way to find it out. Simply create a test page, then add the add to button shortcode and the cart shortcode to that test page. Now share the link of that page so I can do a check.

From your explanation, I am like 90% sure that PHP session is broken on your site but if you do what I said above, I will be able to give you 100% confirmation.

The first thing to understand here is that this issue is not in our plugin. It is a condition you have in your site that needs to be fixed.

Have you already done the plugin test mentioned in the “How to Solve The Issue” section of this post?

https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

Have you contacted your hosting provider about it?

[Author]

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