Manage Content Protection not configurable?

[robertolito]

When I go to Manage Content Protection and select one level, I do not see any configuration settings for that level, that is, I cannot “manage’ it as it says at the top in the yellow box.

See here: http://screencast.com/t/Oi428k5Z4NmV

[Peter]

Hi,

You have to select your membership level from the drop down box and then the appropriate configuration items will be displayed.

I recommend watching and reading the documentation to familiarize yourself with the plugin:

http://www.tipsandtricks-hq.com/wordpress-membership/

[robertolito]

Peter,

Did you watch my screencast at all? I show there exactly what you are saying.

I am showing you there that I am selecting a membership level from the drop down box, but not configuration levels appear.

Please take a look again, I do that several times with various levels.

[Peter]

Hi again,

No sorry I actually didn’t watch it the first time.

I have watched it now and I know what you mean.

Can you please try installing a fresh copy of the latest version of the plugin by following these instructions:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[robertolito]

Done following exact instructions:

Downloaded latest plugin

Deactivated eMember

Deleted plugin folder

Uploaded new plugin folder (wpeMember)

Activated

Same issue. No level configuration after selecting a level.

[robertolito]

By the way, I have completed the form to give your support access to blog.This was in reference to another issue: the Exporting of Users to CVS file not complete. There is still another issue similar to the one above (not configurable level). I go to Dashboard, click on types of users (they appear as links) and I guess the type of users should be listed, right? Well nothing happens.

Please see screencast here:

http://screencast.com/t/eP7h3l1T

[robertolito]

And there is a a fourth issue I have, but lets finish with these three first.

Thanks

[Peter]

Hi,

Ok. Now we need to see if there is a theme or plugin conflict.

Can you please do the following tests to determine whether your theme or another plugin is conflicting with the eMember plugin:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[robertolito]

Ok. Found the culprit plugin: Survey Funnel. Deactivated. The list of pages, posts for protection are displayed now.

The one that still not working is:

http://screencast.com/t/eP7h3l1T

That is, the displaying of Users by their level. I click on both levels but the corresponding list of users does not appear.

[robertolito]

Also, do you know anything about this thread I posted and completed the access form:

I see the other support person has not yet answered there

https://support.tipsandtricks-hq.com/forums/topic/export-all-member-info-does-not-export-complete-list

Thanks

[Peter]

Hi,

Regarding the display of users according to their levels – the links you are clicking on in the dashboard are not actually meant to do that.

If you want to display users according to member level just go to the “Members” page and use the sorting arrow in the “Membership Level” column.

Alternatively you can list all email addresses according to membership level by going to “Members” and then clicking “Member Lists” and then entering the membership ID in the first box and then clicking “Display List”

Regarding your other thread:

https://support.tipsandtricks-hq.com/forums/topic/export-all-member-info-does-not-export-complete-list

You may have to wait a day or so because the person who received your form request is away till tomorrow.

[Author]

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